Hearing Aid User Satisfaction Survey

Hearing aids are a significant investment in quality of life, and understanding real-world user experiences is essential for manufacturers, audiologists, and healthcare providers looking to improve patient outcomes.

This Hearing Aid User Satisfaction Survey template is designed specifically for audiology clinics, hearing aid manufacturers, and healthcare research teams who need to collect structured, actionable feedback from hearing aid users. The form captures detailed insights across the dimensions that matter most: sound quality in different listening environments, battery performance, modern connectivity features, and satisfaction with audiologist programming and support.

Built with Paperform, this template offers a professional, accessible experience that works seamlessly on any device—critical when surveying an older demographic who may complete the form on smartphones, tablets, or desktops. The conversational layout and clear question structure make it easy for users to provide meaningful feedback without feeling overwhelmed.

Key features of this template:

• Environment-specific sound quality ratings covering quiet rooms, noisy restaurants, outdoor settings, phone calls, and media consumption
• Battery life and maintenance feedback to identify performance issues and user pain points
• Smartphone connectivity assessment including Bluetooth pairing, app functionality, and streaming quality
• Audiologist service evaluation to understand the quality of fitting, programming, and ongoing support
• Open-ended feedback sections for capturing nuanced experiences that ratings alone can't reveal

The form uses a mix of rating scales, multiple choice questions, and text fields to balance quantitative data with qualitative insights. Conditional logic ensures users only see relevant follow-up questions, keeping the experience streamlined and respectful of respondents' time.

Once submitted, responses can flow directly into your CRM, Google Sheets, or analytics platform via Stepper—Paperform's AI-native workflow builder—allowing you to automatically categorize feedback, flag urgent issues, send follow-up emails, or trigger alerts when satisfaction scores fall below threshold levels.

Whether you're conducting routine satisfaction monitoring, gathering data for product development, or evaluating the effectiveness of your audiology services, this template provides the structured foundation you need to turn user feedback into meaningful improvements. Trusted by healthcare providers worldwide, Paperform ensures your data collection is SOC 2 Type II compliant, secure, and accessible to all users.