Employee Backup Childcare and Dependent Care Survey

Help Your Team Balance Work and Family with Better Backup Care Benefits

When childcare falls through or eldercare needs arise unexpectedly, employees face impossible choices between work responsibilities and family needs. This Employee Backup Childcare and Dependent Care Survey helps HR teams and people operations professionals gather critical feedback on emergency care benefits, identify gaps in support, and make data-driven decisions about benefit expansions.

Whether you're evaluating your current backup care program, considering new vendor partnerships, or exploring subsidy improvements, this survey template captures the insights you need. Questions cover emergency childcare awareness, booking experience, provider quality, subsidy adequacy, and interest in expanded dependent care options.

Perfect for HR managers, benefits administrators, people operations teams, and employee experience professionals across industries where work-life balance and family support are strategic priorities. This template is particularly valuable for organizations with working parents, caregivers of elderly relatives, and employees juggling multiple dependent care responsibilities.

With Paperform's conditional logic, you can tailor follow-up questions based on whether employees have used backup care services, creating a streamlined experience for all respondents. Use AI Insights to automatically analyze open-ended feedback and identify common themes around provider quality, booking challenges, and unmet needs—saving hours of manual analysis.

Once you've gathered responses, connect this survey to your HR tech stack using Stepper to automatically flag urgent issues, notify benefits teams of trending concerns, and update your benefits planning spreadsheets. This keeps your people team responsive and data-informed without manual data entry.

This survey helps progressive employers demonstrate commitment to employee wellbeing, reduce stress-related absences, and build a more supportive workplace culture. When employees feel supported through family emergencies, engagement and retention naturally improve.