CRO Tool Support Request Form

Streamline Your CRO Tool Support with Paperform

When conversion rate optimization tools malfunction, every minute of downtime can mean lost insights and revenue. This CRO Tool Support Request Form helps marketing teams, agencies, and eCommerce businesses quickly report and resolve technical issues with their optimization stack—from heatmap generation errors to session recording failures.

Built for Marketing Teams Who Can't Afford Downtime

Whether you're troubleshooting form analytics problems, investigating session replay issues, or dealing with A/B testing errors, this template captures all the critical details your support team needs to resolve issues fast. The form intelligently routes high-priority cases to CRO specialists while handling standard requests through your regular support workflow.

With conditional logic built in, the form adapts to each issue type—collecting screenshots for visual bugs, gathering URLs for tracking problems, and capturing technical environment details when needed. You'll eliminate the back-and-forth of incomplete support tickets and get your optimization tools back online faster.

Automate Your Support Workflow with Stepper

Connect this form to Stepper to automatically route urgent requests to your CRO specialists, create tickets in your project management system, and send status updates to stakeholders. You can trigger different workflows based on issue severity, tool affected, or customer priority—keeping your team responsive without manual triage.

Why Paperform for Technical Support Forms

This template takes advantage of Paperform's conditional logic to show relevant fields based on the issue type selected, reducing form fatigue while capturing comprehensive details. The clean, professional design works seamlessly as an embedded widget on your support portal or as a standalone page. Plus, with native integrations to Slack, helpdesk tools, and CRMs, every submission can automatically flow into your existing support stack.

Trusted by agencies and SaaS companies worldwide, Paperform gives you the flexibility to customize this template to match your specific CRO tools, support processes, and brand guidelines—no coding required.