Childcare Center Parent Satisfaction Survey

Understand What Parents Really Need from Your Childcare Center

Running a successful childcare center means staying in tune with parent expectations, needs, and concerns. This Childcare Center Parent Satisfaction Survey helps you gather actionable feedback on everything from curriculum preferences to operating hours, communication tools, and safety features—so you can make data-driven decisions that keep families happy and enrolled.

Built for childcare directors and early childhood educators

Whether you're running a daycare, preschool, or after-school program, this template is designed to capture the insights that matter most. Use it to assess satisfaction across key touchpoints, understand which curriculum approaches resonate with your families, identify scheduling flexibility needs, and prioritize the safety features parents value most.

The survey covers:

• Overall satisfaction and Net Promoter Score (NPS) to track loyalty and referral likelihood
• Curriculum preferences including play-based learning, Montessori, Reggio Emilia, and STEM focus
• Operating hours and scheduling flexibility to understand drop-off/pick-up needs and extended care demand
• Communication tool preferences like apps, email, text, or printed newsletters
• Safety and security priorities from camera access to health protocols and emergency preparedness

Turn feedback into action with Paperform

With Paperform's conditional logic, you can tailor follow-up questions based on how parents respond—for example, asking only dissatisfied parents what improvements they'd like to see. AI Insights help you quickly summarize open-ended feedback into clear themes, so you're not buried in hundreds of individual responses.

Need to automate what comes next? Connect this survey to Stepper to trigger follow-up emails, update your CRM, or assign action items to staff based on survey responses—keeping your team aligned and responsive without manual work.

Designed for trust, compliance, and professionalism

Paperform is SOC 2 Type II certified and GDPR compliant, giving parents confidence that their feedback is handled securely. Customize the survey to match your center's branding, embed it on your website, or send it via email to boost response rates and show families you're listening.