Bowling Alley Customer Satisfaction Survey

Running a successful bowling alley means keeping your lanes in top condition, your equipment reliable, and your customers happy. This Bowling Alley Customer Satisfaction Survey helps you capture detailed feedback from guests about every aspect of their visit—from lane performance to shoe quality to the quality of your food and beverages.

Built specifically for bowling centers, family entertainment venues, and recreational facilities, this template covers the touchpoints that matter most: lane conditions, equipment quality, pro shop service, food and beverage offerings, staff friendliness, and overall atmosphere. Whether you're running a traditional bowling center, a boutique bowling lounge, or a multi-entertainment complex, this survey gives you the insights you need to improve operations and boost customer loyalty.

With Paperform, you can customize this survey to match your venue's brand, embed it on your website, share it via QR codes at the front desk, or email it after league nights and birthday parties. Responses sync automatically to your CRM or Google Sheets, and you can use AI Insights to quickly identify trends and common themes across hundreds of responses—no manual analysis required.

Need to turn feedback into action? Connect this form to Stepper (stepper.io) to automatically route negative reviews to management, send thank-you messages to promoters, or create tasks in your project management tool when equipment issues are flagged. Keep your operations running smoothly and your customers coming back for more.