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Can I change the message for "sold out" products?

Help Making Forms Payments

Payments

Can I automatically send a Stripe receipt to my customers when they pay on a form?Can I capture a payment and process it later?Can I change the message for "sold out" products?Can I have a payment field that doesn't take payment, like a quote or order form?Can I make Prices, Products, or Subscriptions discountable?Does Paperform support 3D Secure payments?How do I enable Google Pay on my Stripe checkout?How can I accept payments or donations on my form?How can I add and configure a Price field on my form?How can I add calculated shipping on my form?How can I add complex tax to my form?How do I add and configure products on my form?How do I add or manage payment accounts so I can take payments?How do I charge my customers fees/taxes on my form?How do I choose what currency my form payment is in?How do I connect and configure a Stripe account?How do I connect and configure Square Payments?How do I connect Paypal with Braintree and Paperform?How do I enable 3D Secure for Braintree payments?How do I enable PayPal as a payment method on my form?How do I export products?How do I give a customer the option to pay now OR pay later?How do I give discounts or coupons on my forms?How do I manage product stock on my form?How do I set up recurring payments or subscriptions?How do I add sales tax to payments?How do I connect a Paypal Business Account?How do I connect and configure a Braintree account?How do I import products?How do I set up Custom Pricing Rules?Is Apple Pay supported?How do I send a receipt when the form is submitted?What is the Stripe subscription verification charge?Using 3D Secure payments with Stripe subscriptionsWhat payment methods are available with Stripe?

When a product's remaining stock gets down to 0, the item will appear crossed out on your form with the message "SOLD OUT." You can change this message by creating a custom Translation.

  1. Open the "Theme" menu by clicking the droplet icon in the top-right corner of the form editor.
  2. Select the "Translations" tab, then click "Add Translation +."
  3. Enter a Translation Title and select a Translation Language.

Even if you're simply changing the wording in English, you must click and select "English" from the dropdown menu, or you will not be able to save the translation.

  1. Scroll down to "SOLD OUT" and enter the text that you'd like to replace it with.
  2. Scroll all the way down to the bottom of the list of UI Elements, and click the "Create Translation" button.
  3. Find your new Translation in the list and click the "Use" button to activate it for this form.

If you'd like to apply this change to all forms on your account, you can head to your Account Translations menu, find your new Translation, and select "Make Default."

Gotchas

  • If you see a button labeled "Please fill out all required questions" where "Create Translation" should be, this means that either the Translation Title or Translation Language is missing. The grey text "English" that appears in the Translation Language dropdown by default is a placeholder, not a pre-selected answer. You must click this, and manually select "English" (or your language) to proceed.
  • You may already be using a custom Translation (e.g. if your form is not in English, or if you've changed the wording of other UI elements). In this case, edit the existing Translation rather than creating a new one.

Related Articles

Can I fully customize the language and wording of forms, including the UI & buttons?
You can create, edit, and manage all of your translations under Account Settings → Translations. You can then apply these to forms from the Theme Settings.
How do I manage product stock on my form?
You can configure total stock under the question's configuration, and handle allocated stock on the form's Results page.
How do I add and configure products on my form?
Our Products Field is used to capture the purchase of items and can be configured so that different products can be purchased, and in different quantities.