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What is the Stripe subscription verification charge?

Help Making Forms Payments

Payments

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If your form uses Stripe subscriptions and there is no immediate charge on the form separately, then a user may see this message:

"A small verification charge may appear on your credit card statement,
you will not be charged this value."

This is due to an update to the recommended way of integrating with Stripe. The recommended way uses a new API (called PaymentIntents) that automatically handles credit card checks like 3D Secure, and will enable us to add support for other payment sources more easily in the future.

One side-effect however, is that this new API requires there to be an immediate charge to function correctly. To handle this, we authorize a charge for $1 on the credit card, and then once the subscription has been handled, we cancel that authorization. In effect, the customer isn't charged at all, the $1 never leaves their account, however, they may temporarily see a line item for this charge in their online banking.

Related Articles

How do I connect and configure a Stripe account?
To connect and configure your Stripe account in order to start accepting payments, navigate to your Account Services via your Account Settings and click the button "Connect Stripe".
Using 3D Secure payments with Stripe subscriptions
Using 3D Secure on Stripe subscriptions requires a step from the owner to authenticate a charge on the 3D Secure card. This can prevent new subscriptions from being created on cards that require 3DS validation, to avoid this toggle on the option "Allow Incomplete Payments on Subscriptions"
How do I add or remove subscription plans?
In a Subscription question's configuration, click on a plan to move it from "Available Plans" to "Selected Plans" or vice-versa.