Paperform logo
ProductTemplatesPricingResources
ProductTemplatesPricingResources
Sign inTry Free

How do I send a receipt when the form is submitted?

Help Making Forms Payments

Payments

Can I automatically send a Stripe receipt to my customers when they pay on a form?Can I capture a payment and process it later?Can I change the message for "sold out" products?Can I have a payment field that doesn't take payment, like a quote or order form?Can I make Prices, Products, or Subscriptions discountable?Does Paperform support 3D Secure payments?How do I enable Google Pay on my Stripe checkout?How can I accept payments or donations on my form?How can I add and configure a Price field on my form?How can I add calculated shipping on my form?How can I add complex tax to my form?How do I add and configure products on my form?How do I add or manage payment accounts so I can take payments?How do I charge my customers fees/taxes on my form?How do I choose what currency my form payment is in?How do I connect and configure a Stripe account?How do I connect and configure Square Payments?How do I connect Paypal with Braintree and Paperform?How do I enable 3D Secure for Braintree payments?How do I enable PayPal as a payment method on my form?How do I export products?How do I give a customer the option to pay now OR pay later?How do I give discounts or coupons on my forms?How do I manage product stock on my form?How do I set up recurring payments or subscriptions?How do I add sales tax to payments?How do I connect a Paypal Business Account?How do I connect and configure a Braintree account?How do I import products?How do I set up Custom Pricing Rules?Is Apple Pay supported?How do I send a receipt when the form is submitted?What is the Stripe subscription verification charge?Using 3D Secure payments with Stripe subscriptionsWhat payment methods are available with Stripe?

Sending Stripe Receipts

If you are accepting payments through the Stripe payment gateway, you can toggle on the option "Include Stripe receipt email in the checkout" under Configure → Payments to have Stripe automatically send a receipt for the purchase.

Enable Stripe Receipt

Sending Receipts from Paperform

Paperform supports sending a standard payment and submission summary as text in the body of an Email Response, as a PDF submission summary attached to an Email Response, or as a Custom PDF. Here's more information on these:

1. Choose "Receipt" as the content of the email

2. Choose the "Custom Message" option, you can optionally append the receipt to the end of your custom email.

3. Attach a Custom PDF, that you'll need to have already created via After Submission → Custom PDFs.

Choose a PDF from the dropdown.

Gotchas

  • Passing information from your form to the Stripe receipt is currently not supported.
  • Sending Stripe receipts is only available for the Stripe Credit Card checkout, if you are using a different payment source (e.g. iDEAL pay), then the email address may not be captured.

Related Articles

How do I send a PDF summary to the submitter?
Use the "Attach Custom PDFs" dropdown when setting up a custom email.
Can I include the form content in an Email Response and not just the answers?
Yes, you can create a Custom PDF that will generate dynamically and can be attached to your auto emails.
Can I automatically send a Stripe receipt to my customers when they pay on a form?
Yes, you can send a Stripe receipt to customers automatically by configuring Stripe as a payment account for your form and proceeding to toggle on the option “Include Stripe receipt email in the checkout”.