Can I capture a payment and process it later?
Yes, we currently support authorizing payments with Stripe.
Can I have a payment field that doesn't actually take payment, like a quote or order form?
You can set up your forms so that they don’t take payment upon form submission, regardless of the price.
Can I make Prices, Products, or Subscriptions discountable?
Yes, toggle "discountable" in the configuration of any of these question types.
Does Paperform support 3D Secure payments?
Yes! Paperform currently supports 3D Secure payments for Stripe and Braintree payments.
How can I accept payments or donations on my form?
Get started accepting payments or donations on your form with these simple steps.
How can I add calculated shipping on my form?
With Paperform and custom pricing rules you can add calculated shipping to your form based on the users answers.
How can I add complex tax to my form?
Do you need more complex tax on your forms than just a flat rate? You can use custom pricing rules to modify the form total depending on the answers to questions.
How can I update my customer's payment details in Stripe?
The process to update a customer's payment details within Stripe is the same for both one-time and recurring payments.
How do I add a sales tax to payments?
Paperform provides a way to specify an additional tax rate to be added to the total price on a form. This tax is represented in the payment summary and in any Paperform generated receipts.
How do I add and configure products on my form?
Our ‘Product’ question type is used to capture the purchase of specific items. The product question can be configured so that different products can be purchased at the same time, and at different quantities.
How do I add and configure products, payments or donations?
On Paperform it is easy to include payments, products, and donations (pay what you want) on your forms.
How do I add or manage payment accounts so I can take payments?
You can add and manage connected payment accounts via your Paperform Account Settings
How do I charge my customers fees/taxes on my form?
Go to Configure → Payments → Payment tax percentage, or Custom Pricing Rules.
How do I choose what currency my form payment is in?
You can change the currency of the form under Configure → Payments.
How do I connect Paypal with Braintree and Paperform?
Connect your Paypal Business account to Braintree and Paperform.
How do I connect a Paypal Business Account?
Connect a PayPal Business account to your Paperform account to get started accepting payments via PayPal Business on your forms.
How do I connect and configure Square Payments?
Connect your Square account to your Paperform account, and set up POS or Web Payments
How do I connect and configure a Braintree account?
Connect Braintree to your Paperform account to accept payments and Create subscriptions using Braintree in your forms. You can also link your PayPal account to Braintree to accept PayPal payments via Braintree!
How do I connect and configure a Stripe account?
Connect and configure your Stripe account to start accepting payments or creating subscriptions with your forms.
How do I enable PayPal as a payment method on my form?
If your form is connected to your PayPal Business or Braintree account, then PayPal will automatically be included as a payment option.
How do I export products?
You can export your products from the Product Field configuration.
How do I give discounts or coupons on my forms?
Coupons can be used to discount the price of a form by a fixed amount or by a percentage. We also support Stripe’s coupons for Stripe subscriptions.
How do I import products?
Already have an excel/csv file with the products you want your form to stock?
How do I manage product stock on my form?
You can configure total stock under the question's configuration, and handle stock allocated stock on the form's submissions page.
How do I send a receipt when the form is submitted?
There are a few different ways to set up receipts, depending on what payment gateway you're using.
How do I set up Custom Pricing rules?
Need to create pricing dependant upon your customers needs? Offering services that need to have fees built in? We’ve got you covered with Custom Pricing rules.
How do I setup recurring payments or subscriptions?
You can set up subscriptions or recurring payments on your Paperform forms via Stripe and Braintree.
What is the Stripe subscription verification charge?
Stripe subscription verification charge which may appear on credit card statements.
What payment methods are available with Stripe?
We support several different payment methods on Stripe. Note that these methods may be subject to country or Stripe account level restrictions that, so please test all selected methods before sharing your form!