Senior Living Facility Maintenance Request Form

Managing maintenance requests in senior living facilities requires a specialized approach that prioritizes resident safety, accessibility, and clear communication. This Senior Living Facility Maintenance Request Form streamlines the entire process, ensuring that every repair ticket is properly categorized, prioritized, and tracked from submission to completion.

Designed specifically for assisted living communities, independent living facilities, memory care units, and skilled nursing facilities, this template helps maintenance teams respond quickly to urgent safety issues while maintaining detailed records for compliance and quality assurance purposes.

Why Senior Living Facilities Need Specialized Maintenance Forms

Unlike standard commercial properties, senior living facilities must balance routine maintenance with the unique needs of an aging population. Mobility limitations, cognitive considerations, and health vulnerabilities mean that even minor maintenance issues can pose significant safety risks. This form template addresses these challenges by:

• Prioritizing resident safety with dedicated urgency levels and safety impact assessments
• Tracking ADA compliance for accessibility-related repairs and modifications
• Enabling family notification when maintenance affects a resident's living space or daily routine
• Documenting room access requirements to respect resident dignity and privacy
• Recording resident-specific considerations such as mobility aids, oxygen equipment, or dementia care needs

How Paperform Enhances Facilities Management

With Paperform, your maintenance team can submit tickets from any device—whether they're doing rounds on a tablet or a resident calls the front desk. The form's conditional logic automatically adjusts follow-up questions based on the issue type and urgency level, ensuring you collect exactly the information needed without overwhelming staff with unnecessary fields.

Once submitted, you can use Stepper (stepper.io) to automatically route high-priority safety issues to your maintenance supervisor via SMS, create work orders in your facilities management system, send email notifications to relevant staff members, and even trigger family notifications when requested. This automation ensures nothing falls through the cracks while reducing administrative burden on your team.

For facilities managing multiple buildings or campuses, Paperform's reporting features help you identify recurring issues, track response times, and maintain compliance documentation for state inspections and accreditation reviews. All submission data can sync to Google Sheets, Airtable, or your property management software for centralized tracking and analysis.

Whether you're managing a small assisted living home or a large continuing care retirement community, this maintenance request form provides the structure and flexibility needed to keep your facility safe, comfortable, and compliant while delivering the responsive care that residents and their families expect.