Restaurant Waitlist Form

Manage Your Restaurant Waitlist Seamlessly with Paperform

Running a busy restaurant means managing guest flow efficiently while delivering exceptional hospitality. This restaurant waitlist form template helps you capture all the essential details—party size, seating preferences, dietary requirements, and special occasions—so your host team can provide personalized service the moment guests walk through the door.

Why Use a Digital Waitlist Form?

Instead of juggling paper lists and missed names, a digital waitlist form gives you clean, organized data that your front-of-house team can access instantly. Guests appreciate the transparency of estimated wait times and the convenience of SMS notifications when their table is ready, reducing crowding at the host stand and improving the overall dining experience.

Perfect for Restaurants, Bars, and Cafés

Whether you're running a bustling brunch spot, a fine dining establishment, or a casual neighborhood bistro, this template adapts to your service style. Capture dietary restrictions upfront so your kitchen team can prepare, note special occasions to add those memorable touches, and let guests choose between booth, table, bar, or patio seating based on availability.

Automate Guest Communication with Stepper

Connect this form to Stepper to automatically send SMS confirmations when guests join the waitlist, update them on their position in the queue, and notify them when their table is ready—no manual texting required. You can also log waitlist entries into your reservation system, Google Sheets, or Airtable for analytics and capacity planning.

What Makes This Template Work

• Mobile-friendly design: Guests can join the waitlist from their phones while waiting outside or browsing nearby
• Conditional logic: Collect additional details only when relevant (like highchair needs for parties with kids)
• SMS opt-in: Built-in notification preferences so you stay compliant and keep guests informed
• Special occasion capture: Never miss an anniversary, birthday, or proposal opportunity again

Trusted by restaurants and hospitality businesses worldwide, Paperform makes it easy to deliver the seamless, guest-first experience that keeps customers coming back. Start with this template and customize it to match your brand, service style, and unique hospitality approach.