Property Maintenance Request & Scheduling Form

Managing maintenance requests efficiently is crucial for property managers who need to keep tenants happy while coordinating repairs across multiple properties. This Property Maintenance Request & Scheduling Form streamlines the entire process—from initial issue reporting through to appointment scheduling—giving property management teams a clear, organized system for handling repairs.

Whether you're managing residential apartments, commercial spaces, or rental homes, this form template captures everything you need: the type of maintenance issue, urgency level, tenant availability, and photo documentation of the problem. Tenants can describe the issue in detail and upload images directly in the form, eliminating back-and-forth emails and ensuring maintenance teams arrive prepared with the right tools and parts.

The built-in scheduling functionality lets tenants select available appointment times that work with their schedule, while conditional logic routes urgent issues differently from routine maintenance. Property managers can instantly prioritize emergency repairs like flooding or electrical hazards, while scheduling routine requests efficiently.

Paperform makes this workflow even more powerful. Connect your submissions to property management software, send automatic confirmations to tenants, and trigger work orders to maintenance contractors—all without manual data entry. With Stepper (stepper.io), you can build complete maintenance workflows: automatically assign requests to the right vendors based on issue type, send follow-up surveys after repairs are completed, and keep your entire team updated through Slack or email notifications.

For property management companies handling dozens of requests daily, this form template provides the professional, organized approach that keeps properties well-maintained and tenants satisfied.