Plumbing Service Request Form

Need a reliable way to handle plumbing service requests? This plumbing service request form template streamlines the entire process—from initial inquiry to job completion—giving your plumbing business a professional edge while making it easy for customers to describe their issues clearly.

Whether you're running a small plumbing operation or managing a team of licensed plumbers, this form captures everything you need: problem type, water shut-off status, urgency level, photos of the issue, and customer contact details. No more back-and-forth phone calls trying to understand what's wrong or arriving on-site without the right parts.

Built for plumbing professionals and property managers

This template is designed for plumbers, contractors, facility managers, and property management companies who need a fast, organized way to triage service requests. The problem type selector helps you understand whether it's a simple faucet repair or a major emergency, while the photo upload feature lets customers show you exactly what's happening—reducing diagnostic time and helping you quote more accurately.

Speed up response times with Stepper automation

Connect this form to Stepper to automatically route emergency requests to on-call plumbers via SMS, create jobs in your scheduling software, send confirmation emails with estimated arrival times, and even trigger follow-up workflows after the job is complete. Turn every submission into a streamlined workflow that keeps your team coordinated and your customers informed.

Accept deposits and payments seamlessly

With Paperform's built-in payment processing, you can collect service call fees, emergency surcharges, or deposits right in the form—no separate invoicing needed. Connect Stripe, PayPal, or Square and get paid faster while reducing administrative overhead.

This template gives plumbing businesses the professional intake system they need to compete with larger companies, all while staying simple enough for any team member to manage. Start capturing better service requests, improving response times, and delivering the five-star experience your customers expect.