Pilates Studio Client Satisfaction Survey

Build a Better Pilates Studio with Client Feedback

Understanding what your clients love—and where there's room for improvement—is essential for running a successful Pilates studio. This Pilates Studio Client Satisfaction Survey helps you gather honest feedback about instructor expertise, equipment condition, class variety, and the overall client experience.

Whether you're a boutique Pilates studio owner, a wellness center manager, or a fitness entrepreneur expanding your Pilates offerings, this template makes it easy to collect actionable insights that drive retention and referrals.

Why Pilates Studios Need Regular Client Feedback

Client satisfaction directly impacts retention rates, class bookings, and word-of-mouth referrals. Regular feedback helps you:

• Identify instructor strengths and opportunities for professional development
• Monitor equipment condition before small issues become safety concerns
• Optimize class schedules to match client availability and preferences
• Improve studio amenities like cleanliness, music, and ambiance
• Spot trends early and address concerns before clients leave

What Makes This Template Perfect for Pilates Studios

This survey covers the key touchpoints that matter most to Pilates clients: the quality of instruction, the condition and variety of equipment (Reformers, Cadillacs, Chairs, Barrels), class scheduling flexibility, and the overall studio atmosphere. It's designed to feel personal and conversational rather than corporate, matching the welcoming vibe of most Pilates communities.

The template uses a mix of rating scales, multiple choice, and open-ended questions to capture both quantitative trends and qualitative stories. You'll get the data you need to make informed decisions while giving clients space to share what they truly value.

Automate Follow-Up with Stepper

Once feedback is submitted, you can use Stepper to automatically route responses based on satisfaction scores. For example, send high-satisfaction clients a request to leave a Google review or refer a friend, while flagging low-satisfaction responses for immediate manager follow-up. You can also automatically log feedback in your CRM, update your instructor performance tracker, or trigger maintenance requests for equipment issues—all without manual data entry.

Built for Wellness Professionals Who Care About Experience

Trusted by Pilates studios, yoga centers, barre studios, and wellness professionals worldwide, Paperform makes it simple to create beautiful, on-brand surveys that clients actually want to complete. Customize colors, fonts, and imagery to match your studio aesthetic, embed the survey on your website, or send it via email after every class series.

With Paperform, you're not just collecting feedback—you're building stronger relationships with the clients who keep your studio thriving.