Network Packet Capture Request Form

Streamline Network Diagnostics with Professional Packet Capture Request Forms

Network packet capture is an essential diagnostic tool for IT teams troubleshooting connectivity issues, security incidents, performance bottlenecks, and compliance monitoring. However, managing packet capture requests manually—through email chains, shared spreadsheets, or chat messages—creates confusion, delays response times, and makes it nearly impossible to track completion status or maintain audit trails.

This Network Packet Capture Request Form template gives IT professionals, network engineers, and security analysts a structured way to submit, prioritize, and document packet capture requests. Built with Paperform, it transforms a traditionally chaotic process into a streamlined workflow that keeps your infrastructure team organized and responsive.

Why IT Teams Choose Paperform for Network Infrastructure Requests

IT departments in SMBs and enterprises alike face constant pressure to resolve issues quickly while maintaining detailed documentation for compliance and security audits. Paperform's flexible form builder lets you create professional request forms that match your team's specific workflow requirements—without writing a single line of code.

Perfect for infrastructure and operations teams

Whether you're managing a small business network or supporting distributed enterprise infrastructure, packet capture requests need to capture precise technical details: which interface, what filter criteria, capture duration, storage location, and preferred analysis tools. This template includes all the essential fields IT teams need, with conditional logic that adapts based on the urgency and type of capture required.

Automation that keeps your team moving

Once a packet capture request is submitted, Paperform can automatically route it to the right team member, create tickets in your IT service management platform, and send status updates to requesters—all without manual intervention. Using Stepper (stepper.io), Paperform's AI-native workflow builder, you can build sophisticated automations that:

• Create tickets in ServiceNow, Jira Service Management, or Freshservice with all request details
• Route high-priority security-related captures to your SOC team immediately
• Update network documentation in Confluence or Notion automatically
• Send Slack or Microsoft Teams notifications when captures are ready for analysis
• Archive completed capture metadata in your CMDB or asset management system

This means your network engineers spend less time managing requests and more time actually diagnosing and resolving network issues.

Professional forms that match your IT brand

Even internal IT forms benefit from clear, professional design. Paperform's doc-style editor lets you add your IT department logo, include helpful tooltips and technical documentation links, and format the form to match your internal branding guidelines. You can embed the form directly into your IT portal, intranet, or service desk, or host it on a custom domain for external vendor access.

Key Features for Network Operations

This template includes everything network and security teams need:

• Interface selection with support for multiple network interfaces
• Capture filter criteria using BPF (Berkeley Packet Filter) syntax
• Flexible duration options from quick 5-minute captures to extended monitoring
• Storage location preferences aligned with your infrastructure architecture
• Analysis tool compatibility to ensure captures work with Wireshark, tcpdump, or your preferred tools
• Priority and urgency indicators for triaging requests effectively
• Detailed reason and context fields to document the business justification
• Security and compliance checkboxes to ensure proper authorization

Built for compliance and audit trails

Network packet captures often contain sensitive data and require proper authorization and documentation. This form automatically timestamps every request, captures requester information, and can trigger approval workflows before capture begins. All submissions are stored securely and can be exported for compliance reporting or security audits.

Paperform is SOC 2 Type II compliant, giving you the security controls and audit trails enterprise IT teams require, while remaining simple enough for small business network administrators to deploy immediately.

Integrate with Your Existing IT Stack

Paperform connects seamlessly with the tools IT and infrastructure teams already rely on:

• IT Service Management: ServiceNow, Jira Service Management, Freshservice, Zendesk
• Communication: Slack, Microsoft Teams, Discord for instant notifications
• Documentation: Confluence, Notion, SharePoint for maintaining network runbooks
• Monitoring & Logging: Datadog, Splunk, ELK Stack via webhooks
• Cloud Storage: AWS S3, Azure Blob Storage, Google Cloud Storage for capture file management
• Collaboration: Google Workspace, Microsoft 365 for team coordination

Using native integrations, Stepper workflows, or webhooks, you can connect packet capture requests to any system in your infrastructure ecosystem—no developer resources required.

Who This Template Is For

This Network Packet Capture Request Form is ideal for:

• Network Engineers who need a structured intake process for troubleshooting requests
• IT Security Analysts conducting forensic investigations and threat hunting
• Infrastructure Teams managing complex enterprise networks
• MSPs and IT Consultants supporting multiple client environments
• DevOps Engineers diagnosing application connectivity and performance issues
• Compliance Officers ensuring proper documentation of network monitoring activities

Whether you're a solo IT administrator or part of a large operations team, this template gives you the structure and automation to handle packet capture requests professionally and efficiently.

Get Started in Minutes

With Paperform, you don't need coding skills or weeks of implementation time. Simply customize this template to match your network environment, connect it to your existing tools via Stepper or native integrations, and share the form link with your team. Start collecting structured, actionable packet capture requests today—and spend less time managing the process and more time solving network issues.

Trusted by IT teams at over 500,000 organizations worldwide and backed by SOC 2 Type II compliance, Paperform gives you enterprise-grade security with SMB-friendly simplicity.