Mobile Mechanic Service Call Log

Mobile Mechanic Service Call Log Template

For mobile mechanics and automotive service businesses, tracking time across multiple job sites is essential for accurate billing, payroll, and operational efficiency. This Mobile Mechanic Service Call Log template helps you capture every detail of on-site service calls—from travel time and diagnostic work to parts runs and customer authorization delays.

Whether you run a fleet repair service, roadside assistance operation, or independent mobile mechanic business, this form provides a comprehensive record of each service call. Track repair locations, document diagnostic time separately from hands-on repair work, log parts acquisition trips, and record customer authorization wait times that impact your billable hours.

Why mobile mechanics need dedicated time tracking

Unlike shop-based repairs, mobile mechanics face unique time-tracking challenges: travel between job sites, waiting for customer approvals, making parts runs to suppliers, and working in varied conditions. This template captures all those nuances, giving you accurate job costing data and helping justify billing to customers who may not realize how much time goes into on-site repairs.

Key features for automotive service tracking

This form includes fields for service call details, customer information, vehicle data, time breakdowns by activity type (travel, diagnostic, repair, parts acquisition, authorization wait), parts used, labor performed, and customer sign-off. The structured format ensures nothing falls through the cracks, whether you're billing by the hour or need documentation for warranty claims and insurance work.

Automate your mobile service workflows with Paperform

Connect this form to your invoicing system, dispatch software, or accounting tools to automatically create job records, calculate billable hours, and generate customer invoices. Use conditional logic to show different fields based on service type, and add calculation fields to automatically tally total time and costs.

For businesses managing multiple mobile technicians, integrate with Stepper to route completed service logs to supervisors for review, trigger parts reorder workflows when inventory is used, and automatically update your CRM or fleet management system. You can also use Papersign to collect customer signatures on service authorizations and completion confirmations directly within your workflow.

Built for automotive service professionals who need reliable time tracking and documentation, this mobile mechanic service call log keeps your business running smoothly—one job site at a time.