Hotel Front Desk Shift Report

Running a hotel means round-the-clock coordination between front desk teams, housekeeping, maintenance, and management. When shifts change hands multiple times a day, nothing should fall through the cracks—not a guest complaint, not a maintenance request, not a cent of revenue.

This Hotel Front Desk Shift Report template gives your team a consistent way to document everything that happened during their shift: arrivals and departures, guest interactions, room status updates, maintenance flags, lost and found items, and a revenue snapshot. It's designed for hotels, motels, boutique properties, serviced apartments, and bed & breakfasts that need clear, structured handovers without relying on scattered notes or verbal updates.

With Paperform's conditional logic, you can tailor sections to show only when relevant—like expanding maintenance details when an issue is flagged—keeping reports focused and easy to complete. Because it's a web form, managers can review submissions from anywhere, spot trends across shifts, and respond to urgent issues faster than digging through paper logs or email threads.

Why hotels choose Paperform for daily operations:

Hotel operations depend on flawless communication. Paperform helps front desk teams, housekeepers, and managers stay aligned with forms that are mobile-friendly, easy to fill out during busy shifts, and automatically organized for review. You can embed this shift report on your staff intranet, trigger Slack or email notifications when urgent issues are logged, and use Stepper to route maintenance requests straight to your facilities team or sync guest feedback into your property management system.

For properties managing multiple locations or franchises, Paperform's Agency+ plan lets you roll out branded shift report templates across all sites while keeping data separate and secure. With SOC 2 Type II compliance and role-based permissions, you can trust that sensitive guest and revenue information stays protected.

Whether you're running a boutique hotel, a busy city property, or a resort with multiple departments, this template turns shift changes into smooth, accountable handovers—so your guests always experience the same high standard of service, no matter who's at the desk.