Hotel Amenity Feedback Form

Elevate Your Guest Experience with Comprehensive Amenity Feedback

In the competitive hospitality industry, the quality of your hotel amenities can make or break a guest's stay. From premium toiletries to thoughtfully curated minibar selections, every detail matters. This Hotel Amenity Feedback Form template helps hotels, resorts, and boutique accommodations gather actionable insights on room products and amenities to enhance guest satisfaction and drive repeat bookings.

Why Hotel Amenity Feedback Matters

Guest expectations have never been higher. Today's travelers notice everything—from the thread count of your linens to the brand of shampoo in the shower. By systematically collecting feedback on specific amenities, you can:

• Identify underperforming products before they impact your online reviews
• Understand brand preferences to stock amenities your guests actually want
• Optimize minibar inventory based on real consumption patterns and preferences
• Justify premium pricing by demonstrating commitment to quality and guest experience
• Build stronger vendor relationships with data-backed insights on product performance

Perfect for Every Type of Accommodation

Whether you're managing a luxury resort, boutique hotel, business hotel, vacation rental, or bed and breakfast, this template adapts to your property's unique amenity offerings. The room-by-room feedback approach is particularly valuable for properties with diverse room categories, allowing you to tailor amenities based on room tier and guest expectations.

How Paperform Transforms Amenity Feedback Collection

Traditional comment cards get lost or forgotten. Email surveys arrive too late. With Paperform, you can create an on-brand amenity feedback experience that guests actually want to complete:

• Mobile-optimized design for guests filling out the form in their room or during checkout
• Visual rating scales that make feedback quick and intuitive
• Conditional logic to show relevant questions based on room type and amenities used
• Instant data collection that flows directly into your property management system or analytics dashboard

The doc-style editor lets you add your hotel's photos, match your brand colors, and create an experience that feels like a natural extension of your property—not a generic survey.

Automate Your Amenity Management Workflow

Once you've collected feedback, the real value comes from acting on it. With Stepper (stepper.io), Paperform's AI-native workflow builder, you can automatically:

• Route negative feedback alerts to your housekeeping and operations managers
• Generate weekly amenity performance reports for your procurement team
• Update your inventory management system when guests request specific products
• Flag brand preference trends for your vendor negotiations
• Create maintenance tickets when guests report amenity issues

These no-code workflows mean your team can respond to feedback immediately, not after it's already impacted your reputation.

From Feedback to Revenue Growth

Smart hoteliers know that amenity quality directly impacts revenue. When guests rave about your toiletries or minibar selection, they're more likely to:

• Leave positive reviews mentioning specific products (free marketing!)
• Book directly next time instead of through OTAs
• upgrade to premium room categories
• Recommend your property to friends and colleagues

By systematically collecting and acting on amenity feedback, you're investing in the details that drive booking conversion and guest loyalty.

Secure, Compliant Guest Data Management

Paperform is SOC 2 Type II compliant and offers robust data security features that matter for hospitality businesses collecting guest information. Set up automated data deletion for compliance with privacy regulations, control who on your team can access sensitive feedback, and maintain a complete audit trail of responses.

Getting Started Is Simple

This template comes pre-built with sections for bathroom toiletries, bedroom amenities, minibar selection, in-room technology, and overall brand preferences. Customize the questions to match your property's specific offerings, add your logo and brand colors, and embed it on your in-room tablets, send via email post-checkout, or display a QR code in guest rooms.

With Paperform's powerful analytics and AI Insights, you can quickly identify trends across hundreds of responses without manually reviewing each submission—perfect for hotel groups managing multiple properties or large resorts with high guest volumes.

Start collecting feedback that actually improves your bottom line. Because in hospitality, the details aren't just details—they're your competitive advantage.

Ready to optimize your hotel amenities? This template works beautifully for boutique hotels, luxury resorts, business hotels, serviced apartments, vacation rentals, and any accommodation that wants to deliver exceptional guest experiences.