Home Contractor Customer Satisfaction Form

Build Trust and Showcase Quality Work with Customer Testimonials

For home contractors, remodelers, and tradespeople, word-of-mouth referrals and customer reviews are everything. A professional customer satisfaction form helps you collect detailed, structured feedback that not only improves your service but also provides powerful testimonials to win more jobs.

This Home Contractor Customer Satisfaction Form is designed specifically for construction, renovation, and home improvement professionals who want to capture honest feedback on workmanship quality, project timeliness, budget management, and overall client experience. Whether you're a general contractor, electrician, plumber, carpenter, or specialized tradesperson, this template makes it easy to gather the insights you need to grow your business.

Why Paperform is Perfect for Contractor Feedback

Paperform gives you a beautifully branded form that you can send immediately after project completion via email, text, or QR code on your invoice. The doc-style editor lets you customize questions to match your specific services, add your logo and brand colors, and create a professional experience that reflects the quality of your work.

With built-in rating scales, conditional logic, and file upload fields for photos, you can collect rich feedback that goes beyond a simple star rating. Plus, responses flow directly into your CRM, Google Sheets, or project management tool—so you can track satisfaction trends, identify areas for improvement, and quickly respond to any concerns.

Turn Feedback into Marketing Gold

The best part? Positive reviews collected through your form can be showcased on your website, social media, and marketing materials. Use Stepper (stepper.io) to automatically trigger follow-up workflows when customers give you a 5-star rating—send a polite request to post their review on Google, Yelp, or HomeAdvisor, or ask permission to use their feedback as a testimonial.

This template helps contractors, builders, and home service professionals build a systematic approach to collecting reviews, improving customer relationships, and winning more projects through proven social proof. Whether you're finishing kitchen remodels, bathroom renovations, roofing jobs, or electrical work, gathering structured feedback shows professionalism and commitment to quality that sets you apart from competitors.