Home Cleaning Service Quality Evaluation Form

Streamline Your Cleaning Service Feedback with Paperform

Running a home cleaning business means delivering consistent, high-quality service—and the best way to ensure that happens is by gathering detailed feedback after every job. This Home Cleaning Service Quality Evaluation Form template gives cleaning companies a professional, easy-to-use solution for collecting room-by-room ratings, assessing cleaner performance, and capturing rebooking requests all in one place.

Built for cleaning services that care about quality

Whether you're a small independent cleaning service or a growing team managing dozens of clients weekly, this template helps you:

• Track quality room by room so you know exactly which areas met expectations and which need attention
• Evaluate individual cleaner performance to recognize top performers and provide targeted coaching
• Capture rebooking requests instantly while clients are thinking about their next appointment
• Identify patterns and trends across jobs to continuously improve your service standards

The form uses intuitive rating scales and multiple-choice questions that make it quick for clients to complete, while giving you the structured data you need to make smart operational decisions.

Turn feedback into better bookings and workflows

With Paperform's native integrations and Stepper workflow automation, you can automatically route negative feedback to your operations manager for immediate follow-up, send thank-you emails to satisfied customers with a special rebooking discount, or update your CRM with client preferences and rebooking status. Connect your scheduling tool so rebooking requests create calendar holds automatically, or sync ratings to Google Sheets for monthly performance reporting.

For cleaning services that want to scale without sacrificing quality, capturing consistent, actionable feedback is essential—and this template makes it effortless for both your team and your clients.