Dental Practice Patient Satisfaction & Service Expansion Survey

Running a successful dental practice means continuously improving the patient experience and staying ahead of evolving needs. This Dental Practice Patient Satisfaction & Service Expansion Survey template helps you gather meaningful feedback on everything from treatment quality and staff interactions to scheduling convenience and interest in new services.

Built specifically for dental practices, this survey combines satisfaction measurement with strategic market research. You'll capture ratings on recent treatment experiences, understand what's working (and what isn't) in your booking process, gauge interest in potential service expansions like cosmetic dentistry or orthodontics, and measure how likely patients are to refer friends and family.

Paperform makes it simple to create professional, on-brand surveys that patients actually want to complete. The doc-style editor lets you add your practice logo, match your brand colours, and create a welcoming survey experience that feels like an extension of your care—not a generic feedback form.

With conditional logic built in, you can show follow-up questions based on specific answers, ensuring you dig deeper where it matters most. Responses flow directly into your dashboard with AI Insights ready to summarise themes, identify trends, and turn hundreds of responses into actionable insights without manual analysis.

Connect your survey to your CRM, email your patient list, or embed it on your website. Use Stepper to automatically notify your practice manager when a negative rating comes in, or trigger a thank-you email sequence for patients who indicate referral interest. Whether you're exploring new service lines, improving patient flow, or simply measuring satisfaction over time, this template gives you the insights you need to make confident, data-driven decisions about your practice's future.