Coworking Space Day Pass Visitor Satisfaction Survey

Make every day pass visitor count with smart feedback collection

When someone chooses your coworking space for a day pass, you have a golden opportunity to turn them into a regular member—but only if you understand what worked (and what didn't) about their experience.

This Coworking Space Day Pass Visitor Satisfaction Survey helps you collect targeted feedback from first-time and occasional visitors about the elements that matter most: workspace variety, WiFi performance, community vibe, and amenity access for non-members.

Why this template works for coworking spaces

Day pass visitors are evaluating your space with fresh eyes. They're comparing you to coffee shops, home offices, and competitor spaces. This template captures their unfiltered impressions across the key decision factors:

• Workspace variety: Did they find the right environment—quiet desk, collaborative table, phone booth, or lounge seating?
• WiFi reliability: The non-negotiable for remote workers. Was it fast, stable, and easy to connect?
• Community friendliness: Did they feel welcomed by staff and other members, or isolated?
• Amenities for non-members: Were coffee, printing, meeting rooms and other perks accessible and clearly communicated?

You'll also capture overall satisfaction, likelihood to return, and open-ended suggestions—giving you both quantitative scores to track over time and qualitative insights to act on immediately.

Perfect for coworking operators, community managers, and hospitality teams

Whether you run a boutique coworking space, a multi-location flex office brand, or a hybrid café-workspace, this survey helps you optimize the day pass experience and convert casual visitors into committed members.

Use this template to:

• Identify friction points before they become reasons not to return
• Track satisfaction trends across locations, times of day, or seasons
• Improve your conversion funnel from day pass to membership
• Empower community managers with real-time feedback to address issues
• Showcase testimonials from happy visitors in your marketing

Built with Paperform, this survey is easy to customize, embed on your site, or send via email after each day pass visit. Responses sync automatically to your CRM, Slack, or project tools via Stepper or native integrations, so your team can act fast when someone has a great (or not-so-great) experience.

Flexible, on-brand, and ready to automate

Paperform's design flexibility means your survey can match your space's vibe—minimal and modern, bold and creative, or warm and welcoming. Add your logo, brand colors, and a custom success message inviting visitors to book their next day or explore membership options.

You can also use conditional logic to tailor follow-up questions (e.g., if WiFi was rated poorly, ask what went wrong), and route high-satisfaction responses to your sales team for immediate follow-up. With AI Insights, you can quickly summarize open-ended feedback and spot emerging themes without reading every response manually.

Start gathering better feedback, improving your day pass experience, and converting more visitors into loyal members with this ready-to-use Paperform template.