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You can bypass Paperform's storage and use Integrations, Zapier, or Webhooks to transfer submissions to other platforms and databases. There are three main types of data we store. This article will go through your options on how this data is stored:
Submissions that comprise characters, such as text, number fields, multiple choice, and anything entered into a field, are stored in the USA using Amazon Web Services. Users can turn submission storage off using the "Disable storage of results on Paperform" toggle in the editor; however, the data still hits our servers for a short time so that we can send it onward (via webhooks or integrations).
To turn submission data storage off:
Note: This does not include Custom PDFs or file uploads, including image files: these will still be stored even if the Disable Storage toggle is turned on.
Paperform stores file uploads using Amazon's "S3" file storage service. We treat uploads separately from other submission data when "Disable storage of results on Paperform" is toggled on and only delete these on request. This is because the images must be hosted somewhere to be viewed and retrieved later.
We offer the opportunity to use your own S3 bucket to store files in, which means that when a file is uploaded on a form, it goes straight to your bucket instead of ours. Please note that this feature is exclusively available with specific pricing plans.
Paperform also stores custom PDFs on Amazon's file storage service "S3". We treat custom PDFs separately from other submission data when "Disable storage of results on Paperform" is toggled on and only delete these on request. This is because the files must be hosted once they are generated to be viewed and retrieved later. If you are using your own S3 bucket, custom PDFs will be stored in your bucket instead of ours.