How do I delete submissions?

To delete submissions;

1. Go to your form’s submissions page from the dashboard.
2. Select the checkboxes to the left of the submission entries you wish to delete.
3. Select ‘Delete X Selected…’

Deleting all submissions

If you want to remove all of the submissions for a form, then on the submissions page for the form select ‘Delete...’ and choose "All" from the dropdown, no need to select individual entries. You’ll get a pop-up double-checking that you want to do this.

Deleting submissions before a specific date

To remove all of the submissions for a form before a specific date/time, then on the submissions page for the form, select ‘Delete...’ and choose from the list of available options. You can choose;

1. Older than 7 days
2. Older than 30 days
3. Custom

If you choose "Custom" you can specify the date and time before which you would like to delete submissions.

File uploads

File uploads are stored by Paperform on Amazon's file storage service "S3".

We treat uploads separately to the rest of submission data and only delete these on request. This is because the images have to be hosted to be viewed/retrieved. For Pro and Agency users we offer the opportunity to bring-your-own S3 Bucket Bucket (BYO S3) to store files on, which means that when a file is uploaded on a form, it goes straight to your bucket, instead of ours.

If you'd like to set up your own BYO S3 bucket, email us at support@paperform.co and we'll walk you through it :)