Wellness Center Client Satisfaction Survey

Transform Client Feedback Into Wellness Center Excellence

Understanding what your clients think about your wellness center is essential for growth, retention, and delivering exceptional experiences. This Wellness Center Client Satisfaction Survey template is designed specifically for gyms, fitness studios, yoga centers, spas, and holistic wellness facilities that want to measure client satisfaction systematically and act on actionable insights.

Why This Template Works for Wellness Centers

Whether you're running a boutique fitness studio, a full-service wellness center, or a multi-location gym, this survey template captures the metrics that matter most: Net Promoter Score (NPS), service quality ratings, staff performance, facility cleanliness, and detailed improvement suggestions. The form is structured to gather both quantitative scores and qualitative feedback, giving you a complete picture of the client experience.

Built on Paperform, this template combines professional design with powerful automation. You can customize the questions, branding, and logic to match your wellness center's unique services—whether that's personal training, group classes, massage therapy, nutrition counseling, or holistic treatments.

How Paperform Enhances Your Feedback Process

With Paperform's conditional logic, you can ask follow-up questions based on client responses—for example, if someone rates their experience low, you can automatically show a field asking what went wrong. Responses flow directly into your CRM, Google Sheets, or project management tools via native integrations or Stepper (stepper.io), Paperform's AI-native workflow builder, so your team can follow up quickly with clients who need attention.

Use AI Insights to automatically summarize hundreds of responses into clear themes, charts, and actionable talking points—perfect for quarterly reviews, staff meetings, or strategic planning sessions. No more manual spreadsheet analysis.

Trusted by Wellness Professionals Worldwide

This template is part of Paperform's library of 30,000+ designer templates trusted by over 500,000 teams globally. It's SOC2 Type II compliant and GDPR-ready, ensuring your client data stays secure and private. Whether you're a solo personal trainer or managing a chain of wellness centers, Paperform scales with your needs—no coding required.

Start collecting meaningful feedback today and turn client insights into improvements that boost retention, referrals, and reputation.