Water Utility VPN Access Request for Field Technicians

Secure VPN Access for Water Utility Field Operations

For water utilities managing critical infrastructure, providing secure remote access to field technicians is essential for operational continuity, emergency response, and real-time SCADA monitoring. This Water Utility VPN Access Request Form streamlines the approval process for technicians who need secure connectivity to work order systems, supervisory control systems, and emergency protocols while working remotely or in the field.

Why Water Utilities Need Specialized VPN Request Forms

Field technicians, operators, and emergency response personnel often need immediate access to critical systems outside the office—whether they're responding to water main breaks, monitoring treatment plant operations, or accessing geographic information systems for infrastructure management. A structured VPN request process ensures that access is granted appropriately, documented properly, and aligned with cybersecurity best practices for utility operations.

This template captures essential information including employee details, department assignment, specific system access requirements (SCADA, work orders, GIS, asset management), device information, and emergency contact protocols. Conditional logic routes requests based on access level and system criticality, ensuring proper approval workflows.

How Paperform Supports Utility IT Operations

Built for operational teams that need secure, compliant workflows, Paperform makes it easy to create professional access request forms that integrate directly into your IT service management stack. Connect submissions to your ticketing system, send approval notifications to supervisors and IT security teams, and maintain an audit trail of all access requests.

For even more automation, use Stepper to build multi-step approval workflows—route high-privilege SCADA access requests through additional security reviews, automatically provision accounts once approved, and trigger onboarding communications with VPN setup instructions and security training requirements.

This template is designed specifically for municipal water utilities, water districts, wastewater treatment facilities, and utility service providers who need to balance operational accessibility with infrastructure security and compliance requirements.