Student Orientation Program Satisfaction Survey

Starting college or university is a major life transition, and a well-executed orientation program can make all the difference in helping new students feel welcomed, informed, and ready to succeed. This Student Orientation Program Satisfaction Survey helps educational institutions gather actionable feedback on every aspect of the orientation experience—from campus tours and registration support to social activities and information clarity.

Whether you're coordinating orientation for a community college, a four-year university, or a graduate program, this survey template is designed to capture honest student perspectives on what worked, what didn't, and where improvements can be made for future cohorts.

Why orientation feedback matters

Orientation is often a student's first real impression of campus life and institutional support. A seamless, engaging orientation experience can boost student confidence, reduce first-year anxiety, and even improve retention rates. By systematically collecting feedback, you can identify gaps in communication, logistical pain points, or missed opportunities for connection—and make data-driven decisions to refine your program year after year.

This survey covers the essentials: campus tour effectiveness, clarity of academic and administrative information, quality of registration and enrollment support, opportunities for social integration, and overall satisfaction. It's built to give you both quantitative scores and open-ended insights, so you can spot trends and hear directly from students in their own words.

Built for higher education teams

This template is ideal for:

• Student affairs and orientation coordinators managing new student programs
• Admissions and enrollment teams looking to improve onboarding
• Residence life and student engagement staff focused on community building
• Academic advisors and registrars who support students during their first days on campus

Paperform makes it easy to customize this survey to match your institution's branding, add conditional questions based on program type (residential vs. commuter, undergraduate vs. graduate), and automatically route responses to the right department. You can embed the survey in your orientation portal, share it via email or QR code at the end of orientation week, or include it as part of a broader first-year experience assessment.

Automate follow-up and reporting

Once responses start coming in, Paperform's native integrations let you push survey data into Google Sheets, Airtable, or your CRM for analysis. Use Stepper (stepper.io) to automatically flag low satisfaction scores and trigger follow-up emails or check-ins with at-risk students. With AI Insights, you can quickly summarize open-ended feedback and identify recurring themes—like confusion around course registration or a lack of social activities—without manually reading hundreds of responses.

Because Paperform is SOC 2 Type II compliant and supports data residency controls, you can confidently collect sensitive student feedback while meeting institutional privacy and compliance standards.

Trusted by education teams worldwide

Paperform is used by over 500,000 teams globally, including schools, colleges, and universities that rely on professional, on-brand forms to improve student experiences. With 30,000+ designer templates and a doc-style editor that anyone on your team can use, you can launch this survey in minutes and start gathering insights that help new students thrive from day one.