Building a SaaS product means constantly evolving to meet your users' needs—and integrations are often at the top of that list. When customers ask to connect your platform with the tools they already use, you need a clear, structured way to capture those requests and decide what to build next.

This SaaS Integration Request Form is designed for product teams, customer success managers, and founders who want to collect detailed integration requests directly from users. Instead of scattered feature requests buried in support tickets or Slack threads, this form centralizes all the information you need: which tool they want to integrate, why they need it, how they'd use it, and how urgently it impacts their workflow.

With conditional logic built in, the form adapts based on user input—collecting bug details if there's an issue with an existing integration, or diving deeper into new integration requests with questions about data flow, automation goals, and business impact. You can even gauge how many users would benefit and whether they'd be willing to beta test.

Once submitted, you can route responses into your product management tools using Stepper to automatically create tickets in Linear, Jira, or Asana, notify your product team in Slack, and update your public roadmap or Notion database. This keeps your team aligned and your users in the loop.

Whether you're a growing SaaS startup prioritizing your next quarter's roadmap or an established platform evaluating demand for new connectors, this template helps you make data-driven decisions about which integrations to build—and when. And because it's built in Paperform, you can customize the design, logic, and follow-up actions to match your product's workflow perfectly.