Hotel Accessibility Audit and Feedback Form

Make Your Hotel More Accessible with Guest Feedback

Creating an inclusive environment for guests with disabilities isn't just good hospitality—it's essential for building loyalty and meeting accessibility standards. Our Hotel Accessibility Audit and Feedback Form empowers you to gather detailed, actionable insights directly from guests who experience your property's accessibility features firsthand.

Why This Template is Perfect for Hotels

Whether you manage a boutique hotel, resort, or large hospitality chain, understanding the real-world accessibility of your property is crucial. This form covers everything from room features and bathroom accommodations to public spaces, parking, signage, and staff interactions. By collecting structured feedback, you can identify gaps, prioritize improvements, and demonstrate your commitment to accessible hospitality.

How Paperform Enhances Your Accessibility Program

With Paperform's intuitive form builder, you can customize this template to match your property's specific features and branding. The form uses conditional logic to show relevant questions based on guest responses, making it easy to complete without overwhelming respondents. Plus, with Stepper (stepper.io), you can automatically route feedback to the right departments—maintenance for room issues, training for staff feedback, or management for policy suggestions—ensuring every piece of feedback leads to action.

Capture guest feedback digitally via QR codes in rooms, email follow-ups, or tablet kiosks at checkout. All responses sync automatically with your CRM or property management system, giving you a centralized view of accessibility performance across your property.

Built for Hospitality Professionals Who Care

This template is designed for hotel managers, guest services directors, facilities teams, and accessibility coordinators who want to move beyond compliance checklists and truly understand the guest experience. With Paperform's AI Insights, you can quickly summarize themes from open-ended feedback, identify recurring issues, and generate reports for stakeholder meetings or ADA compliance reviews.

Join thousands of hospitality businesses worldwide that trust Paperform for professional, SOC 2 Type II compliant forms that respect guest privacy while delivering the insights you need to create more welcoming spaces for everyone.