Car Wash Found Item Report Form

Running a car wash facility means dealing with lost items on a daily basis—from sunglasses left on dashboards to phones slipped between seats. This Car Wash Found Item Report Form helps your team quickly log every found item with all the details needed to reunite customers with their belongings.

Built specifically for car wash operators, detailers and service attendants, this template captures the wash bay number, service time window, attendant details and a full description of the found item. By standardizing your found item reporting process, you can reduce disputes, track patterns and ensure nothing falls through the cracks.

Why car wash businesses need a digital found item system

Paper logbooks get wet, entries become illegible and items go missing in the shuffle. With Paperform, every found item is logged digitally, timestamped automatically and stored securely in one searchable location. Your team can submit reports from any device—whether they're at the wash bay or in the back office.

The form includes built-in conditional logic to capture different item types (personal belongings, vehicle accessories, valuables) with custom fields that appear based on what was found. You can also collect photos of the item to help with identification and add internal notes for your team.

Automate your found property workflow with Stepper

Once a found item is reported, you can use Stepper to automate what happens next. Set up workflows that automatically notify your manager, create a dated record in your inventory system, send an SMS to the customer if their phone number is on file, and schedule follow-up reminders for unclaimed items approaching your auction or disposal deadline.

This means your front-line staff focus on service while the system handles the administrative work—reducing manual follow-up and ensuring compliance with your unclaimed property policy.

Clear auction notice and unclaimed item policy

The form includes a prominent notice about your unclaimed item policy and auction timeline, setting clear expectations for customers and protecting your business. You can customize the timeframe, auction details and contact process to match your local regulations and business practices.

Whether you're a self-service car wash, full-service detailing center or express tunnel operation, this template helps you maintain professionalism, reduce liability and keep your lost and found process running smoothly—so you can get back to keeping cars clean.