Auto Body Shop Collision Estimate Request Form

When your vehicle has been in an accident, getting a fast and accurate repair estimate is the first step toward getting back on the road. This Auto Body Shop Collision Estimate Request Form helps auto body shops collect all the essential information—accident details, insurance data, damage photos and rental car requirements—in one streamlined submission, eliminating phone tag and speeding up the claims process.

Built for collision repair centers, independent body shops and multi-location automotive service groups, this template transforms your estimate intake from scattered emails and voicemails into an organized digital workflow. Customers can submit requests 24/7, upload multiple photos of the damage directly from their phone, and provide complete insurance information before their first appointment. That means your estimators can review the details, flag urgent cases and prepare preliminary quotes before the vehicle even arrives, improving both turnaround time and customer satisfaction.

The form captures everything you need: contact and vehicle information, accident date and description, at-fault details, full insurance carrier and policy data, multiple damage photo uploads, preferred appointment times and rental car needs. Conditional logic ensures customers only see insurance or rental questions when relevant, keeping the experience clean and conversion rates high.

Once submitted, Paperform's native payment integrations let you collect deposits or diagnostic fees upfront if needed, while Papersign (papersign.com) can instantly send repair authorizations or waiver forms for eSignature—keeping the entire customer journey paperless and audit-ready. Use Stepper (stepper.io) to automate what happens next: route high-priority estimates to senior techs, create a job folder in your management system, send a confirmation SMS or email with next steps, notify your parts team, and update your CRM—all triggered the moment someone hits Submit.

Whether you're a single-location shop competing on speed and service or a regional chain standardizing intake across multiple sites, this template gives you a professional, mobile-friendly front door that builds trust, reduces back-and-forth, and gets collision estimates moving faster. Trusted by body shops that understand the difference between "we'll call you back" and "your estimate is already in progress."