Payments

Yes, you can send a Stripe receipt to customers automatically by configuring Stripe as a payment account for your form and proceeding to toggle on the option “Include Stripe receipt email in the checkout”.

Yes, we currently support authorizing payments with Stripe or PayPal by toggling on the option “Authorize payment for future capture” when configuring payments.

You can change the message for "sold out" products by creating a translation in "Theme".

You can set up your forms so that they don’t take payment upon form submission, regardless of the price by selecting the "No Account (Don’t take payment)” option in the payments account configurations.

Configure a question to toggle the "Discountable" setting on or off. For Products and Subscriptions, each item has its own toggle.

Paperform currently supports 3D Secure payments for Stripe and Braintree payments.

You can start accepting payments or donations on your form by connecting a payment source in your account settings and configuring this as a payment account in the form editor.

Our Price field is great for taking simple payments. You can charge a fixed amount, or capture an amount specified by the respondent (e.g. donations).

You can add calculated shipping on your form by configuring Custom Pricing Rules, based on the user's answers.

You can use custom pricing rules to conditionally add complex tax to your forms.

Our Product Field is used to capture the purchase of items and can be configured so that different products can be purchased, and in different quantities.

You can add and manage connected payment accounts via Account Services in your Paperform Account Settings.

Paperform provides a way to specify an additional tax rate to be added to the total price on a form. This tax is represented in the payment summary and in any Paperform-generated receipts.

You can add fees or taxes to your form by navigating to Payments in the form editor and setting a value for Payment tax percentage or by using Custom Pricing Rules.

You can choose the currency that form payments are in, under Payments in the form editor or by setting a default currency in your Account Settings.

To connect your Paypal Business account with Braintree and Paperform, you will need to have a verified PayPal Business Account and then proceed to enter your PayPal credentials in the Braintree control panel.

Connect a PayPal Business account to Paperform to accept payments using credit or debit cards, PayPal, Venmo, and PayPal's Pay Later feature.

You can connect and configure Square payments by navigating to your Account Services via your Account Settings and selecting "Connect Square".

To connect and configure an existing Braintree account navigate to your Account Services, select Connect Braintree, enter the required details, and press Connect Account.

To connect and configure your Stripe account in order to start accepting payments, navigate to your Account Services via your Account Settings and click the button "Connect Stripe".

In order to enable 3D Secure payments on your Braintree account, you need to confirm that your Braintree account is enrolled in 3D Secure and the current configuration is compatible with 3DS.

Paperform forms currently support Pay with Google via Stripe. When your customers have a payment method set up on their Google Account, they can make payments quickly and easily via Pay with Google.

To accept PayPal as a method of payment on your form you will need to connect a PayPal Business or Braintree account with Paperform and select it in the Payments section of your form.

You can export your products from the Products Field configuration.

You can set up a form flow to allow customers to pay immediately upon submission, or to allow manual or offline payment at a later time. Alternatively, you can authorize payments for future capture with Stripe or PayPal.

Coupons can be used to discount the price of a form by a fixed amount, a percentage, or both. We also support Stripe’s coupons for discounting Stripe subscriptions.

You can upload your products straight to your form by creating a Products Field question and importing a CSV file that contains your products and their details.

You can configure total stock under the question's configuration, and handle allocated stock on the form's Results page.

You can send a receipt upon form submission either through the Stripe payment gateway by toggling on "Include Stripe receipt email in the checkout" or by including a receipt in a custom email after submission.

Need to create pricing dependant upon your customers needs? Offering services that need to have fees built in? We’ve got you covered with Custom Pricing Rules.

You can set up subscriptions or recurring payments on your Paperform forms by creating subscription plans with Stripe and Braintree and connecting a Stripe or Braintree account to your form.

Apple Pay is not currently supported as a web payment method on your forms.

Using 3D Secure on Stripe subscriptions requires a step from the owner to authenticate a charge on the 3D Secure card. This can prevent new subscriptions from being created on cards that require 3DS validation, to avoid this toggle on the option "Allow Incomplete Payments on Subscriptions"

If your form uses Stripe Subscriptions a small Stripe subscription verification charge may appear on the user's credit card statement due to the recommended way of integrating with Stripe, but they will not be charged this value.

We support several different payment methods on Stripe. Note that these methods may be subject to country or Stripe account-level restrictions, so please ensure you have tested all selected methods before sharing your form.