Jewelry Warranty Claim Form

When precious jewelry becomes damaged or experiences issues like stone loss or metal wear, having a streamlined warranty claim process is essential for jewelers and their customers. This Jewelry Warranty Claim Form template provides a professional, comprehensive solution for capturing all the necessary documentation—from certification numbers and purchase receipts to detailed damage assessments and appraisal values.

Built for jewelry retailers, independent jewelers, and luxury brands, this template helps you efficiently process warranty claims while maintaining detailed records. Customers can easily upload photos of the damage, provide their original purchase documentation, and describe the issue in detail, giving your team everything needed to assess and approve claims quickly.

Paperform makes this process seamless with conditional logic that adapts questions based on the type of claim, file upload fields for receipts and photos, and the ability to match your brand aesthetic. Connect your jewelry warranty claims directly to your CRM, trigger email notifications to your repair team, or use Stepper (stepper.io) to automate your entire claims workflow—from initial submission through assessment, approval, repair scheduling, and customer updates.

For jewelry businesses that value customer trust and want to professionalize their warranty process, this template transforms a potentially frustrating experience into a smooth, branded interaction that reinforces quality and care.