Coworking Space Emergency Member Services Form

When unexpected disruptions hit—whether from power outages, facility damage, weather events, or system failures—coworking space operators need a fast, reliable way to keep members informed and productive. This Coworking Space Emergency Member Services Form helps you maintain business continuity by providing members with clear workspace alternatives, managing meeting room reservations during disruptions, and communicating amenity status in real time.

Built for coworking spaces, flexible office providers, and shared workspace operators, this template streamlines emergency communication and member support workflows. Instead of fielding dozens of individual calls and emails during a crisis, you can collect member needs, preferences, and immediate requirements through one centralized form that feeds directly into your response plan.

The form captures essential member information, current workspace needs, alternative location preferences, meeting room requirements, and specific amenity concerns. With conditional logic built in, members only see questions relevant to their situation—whether they need immediate workspace access, have scheduled meetings to relocate, or require updates on specific amenities like Wi-Fi, printers, or kitchens.

How this form supports your coworking space:

• Workspace access alternatives: Quickly identify which members need alternative workspace solutions and match them with available partner locations, temporary desks, or remote access options
• Meeting room management: Efficiently reschedule or relocate booked meeting rooms, minimizing client impact and maintaining professional operations
• Amenity disruption tracking: Keep members informed about service availability—from internet connectivity to coffee machines—and set realistic expectations
• Priority routing: Use member tier and urgency levels to ensure your most affected or premium members receive immediate attention
• Clear communication: Replace panic and confusion with structured information collection that helps your team respond systematically

This form works seamlessly with your existing operations platform. Connect it to Stepper to automatically route member requests to the right team members, send status updates via SMS or email, create tickets in your workspace management system, and trigger follow-up workflows as situations resolve. You can also integrate with Slack to alert your facilities team instantly when high-priority requests come through.

Whether you're managing a single location or a network of coworking spaces, this template helps you maintain member trust and operational continuity during the moments that matter most. Customize the form with your brand colors, add your alternative location details, and embed it on your member portal for instant access during emergencies.