Growing your auto repair business starts with understanding what your customers actually want. This Auto Repair Shop Service Expansion Feasibility Survey helps you gather real feedback on potential new services—from maintenance packages and advanced diagnostics to warranty options and shuttle services—so you can invest in offerings that drive revenue and loyalty.

Whether you're an independent mechanic, a multi-bay shop owner, or part of a franchise network, this template is built for shops ready to expand smartly. Use it to validate demand before purchasing new equipment, hiring staff, or launching promotions.

What you'll learn from this survey:

• Which maintenance package tiers resonate most with your customer base
• How much trust customers place in advanced diagnostic technology
• Warranty preferences that could differentiate your shop from competitors
• Whether shuttle or loaner services would improve customer retention

The survey includes conditional logic to dig deeper based on customer vehicle ownership, service frequency, and past experiences. You can customize pricing tiers, service descriptions, and branding to match your shop's positioning.

Once responses start rolling in, use Paperform's AI Insights to automatically summarize trends, identify the most requested services, and spot patterns across demographics like vehicle age or service spend. Export results to Google Sheets or your CRM, or connect to Stepper to trigger follow-up workflows—like sending personalized offers to customers who showed high interest in premium packages.

This template is perfect for independent auto repair shops, service centers, tire and lube franchises, dealership service departments, and automotive business consultants. Get the data you need to expand with confidence and keep customers coming back.