Employee Spotlight: Sam Proctor, Operations Manager

Welcome to our Employee Spotlight series! With each post, we'll introduce you to one of the talented and diverse individuals on our global team. You'll get a unique look at the people behind the company, learn what working at Paperform is really like, and find out more about our company, values, and mission. So far you've met Josh Cuneo, David Weinberger, and Alex Yoo.

Meet Samantha Proctor, the Operations Manager at Paperform. Sam has a diverse background, an affinity for organization, and a killer sense of humor. Her journey to Paperform is an interesting one, moving from a 16-year career as a Podiatrist to a restaurant and brewery owner, before embracing her love for order and structure at Paperform.

At work, she's the life force behind the scenes, managing everything from admin and digital filing to compliance and team activities. Outside work, you'll find her enjoying Thai food, running, or engrossed in true crime shows.

What is your role at Paperform?

My day-to-day work begins with checking out what the rest of the team is up to (I'm a very social person). The rest of my workday is filled with general Paperform admin, digital filing, paying invoices, payroll, processing leave, keeping P&Ps up to date, onboarding, organizing team activities and gifts, and any other operational tasks that arise.

Why did you join Paperform?

I was a Podiatrist for 16 years before joining Paperform. I no longer wanted to be a Podiatrist, and Diony, who I knew personally, offered me a position. I accepted and have never looked back. I was intrigued by Paperform's product and excited about a career change. I loved the idea of helping maintain solid processes and keep things organized.

What were you doing before you joined Paperform?

I was a Podiatrist, and just before joining Paperform, I owned and ran a restaurant & brewery.

Which one of Paperform's values do you care about the most?

It's hard to choose. I love them all, but I'd say "we are kind and compassionate".

What's one of your favorite things about working at Paperform?

That's a tough one. If I had to pick one, I love working with kind and brilliant people the best. The team are all phenomenal at what they do and are some of the kindest, and funniest people I have ever met. And okay, I also love being able to organize things. Some might call it bossing people around. I call it organizing.

Sam with her daughters on Paperform Retreat 2022

What is your favorite thing about your team?

I value the kindness and honesty that exudes from the team.

How would you describe the culture at Paperform?

There is a very strong family feel to the Paperform team.

What's your favorite Paperform feature?

Too hard to choose, sorry! I just love how easy it is to use especially since I am not from a technical background. I love the templates, the help center, and how easy it is to set up integrations. Papersign has made a huge difference in our day-to-day workflows too—it's saved us a whole heap of time with onboarding.

What's your favorite Paperform integration?

I'm a Google Sheets nerd, so I have to say Sheets. It just makes it easy to export and manage form responses. I use it all the time for managing form submissions and helping keep the team organized. I'm also loving the integration between Paperform and Papersign for triggering documents to send once forms are submitted.

When you aren't working, what can we find you doing?

Spending time with my family (husband and three teenage girls), running, reading, and watching true crime TV shows.

• 🍔 Favourite food: Thai.
• 📚 Favourite book: The Book Thief.
• 🏌️ Favourite weekend activity: Going to the beach.
• 🎬 Favourite movie: The Breakfast Club.
• 🏝️ 3 items you'd take to a desert island: My eyebrow pencil (otherwise I'd look constantly surprised), my Macpac puffer jacket (I'm perpetually cold), and a really difficult jigsaw puzzle to keep me occupied.