Rock Climbing Gym Member Satisfaction Survey

Running a successful rock climbing gym means constantly evolving with your community's needs. This Rock Climbing Gym Member Satisfaction Survey template helps you gather actionable feedback on everything from route setting and equipment maintenance to staff expertise and facility amenities.

Whether you operate a bouldering-focused gym, a lead climbing center, or a multi-discipline facility, understanding what your members think about route quality, safety protocols, and the overall climbing experience is essential for retention and growth. This template covers the metrics that matter most to climbers—from route variety and grade accuracy to equipment condition and staff belay certification visibility.

With Paperform, you can customize this survey to match your gym's branding, embed it on your website, or share it via email and social media. Use conditional logic to ask follow-up questions based on member responses, and leverage AI Insights to automatically summarize hundreds of responses into clear themes and actionable recommendations.

Connect your survey responses to tools like Google Sheets, Airtable, or your CRM via native integrations or Stepper workflows, so your operations and route-setting teams can act on feedback immediately. You can even trigger automated follow-ups for members who report safety concerns or request specific improvements.

Perfect for climbing gym owners, operations managers, and member experience coordinators who want to build a thriving climbing community through continuous improvement and member engagement.