Mattress Warranty Claim Form

Filing a mattress warranty claim shouldn't feel like a never-ending process. Our Mattress Warranty Claim Form streamlines the entire submission process—helping mattress retailers, furniture stores, and bedding manufacturers quickly gather the documentation needed to assess and approve warranty claims.

Built with Paperform's flexible form builder, this template walks customers through every step: verifying purchase details, documenting sag measurements with clear instructions, uploading photos of body impressions and foundation conditions, and reassessing their comfort preferences. Conditional logic ensures only relevant questions appear based on claim type, while file upload fields keep all supporting evidence organized in one submission.

For mattress retailers and customer service teams, this form eliminates back-and-forth emails asking for missing information. Connect submissions to your CRM, ticketing system, or Google Sheets via Paperform's native integrations, and use Stepper (stepper.io) to automatically route approved claims to fulfillment, trigger inspection scheduling, or send status updates to customers without manual data entry.

Whether you're a boutique mattress brand or a multi-location furniture retailer, Paperform helps you deliver a professional, hassle-free warranty experience that builds trust and speeds up resolution times. Plus, with SOC 2 Type II compliance and secure file storage, you can confidently handle sensitive purchase records and customer photos.