Streamline Your Collision Repair Intake Process

Running a collision repair shop means juggling insurance claims, vehicle assessments, customer details, and repair authorizations—all while keeping customers informed and moving vehicles through your bay efficiently. This Collision Repair Shop Client Intake Form brings all that chaos into one professional, organized workflow.

Capture Everything You Need, Right from the Start

This template is designed specifically for auto body shops, collision centers, and vehicle repair businesses. It walks customers through providing their contact details, vehicle information, accident circumstances, insurance claim numbers, and damage documentation—all in one smooth experience. You can even collect vehicle photos directly through the form, so your team can begin preliminary assessments before the vehicle arrives.

The form includes fields for rental car needs, preferred contact methods, and a repair authorization section, giving you a complete picture of each job from intake to completion. No more back-and-forth emails, missing paperwork, or unsigned estimates.

Why Paperform Works for Collision Repair Shops

Paperform is built for small and medium businesses that need their forms to do more than just collect data. For collision repair shops, that means:

• Payments upfront: Collect deposits or deductibles via Stripe, PayPal, or Square right in the form, so jobs start with payment secured.
• Photo uploads made easy: Customers can upload images of vehicle damage from their phone, giving your estimators a head start.
• Papersign for authorization: Turn submissions into legally binding repair authorizations and insurance consent forms with Papersign, keeping everything documented and compliant.
• Workflow automation with Stepper: Use Stepper to trigger follow-up emails, create jobs in your shop management software, notify your team when a new intake is submitted, and keep customers updated on repair status—all without lifting a finger.

Built for Your Brand, Trusted by Your Customers

This form is fully customizable to match your shop's branding—add your logo, adjust colors, and tailor questions to fit your specific services. Whether you're a small independent body shop or a multi-location collision center, you can embed this form on your website, share it via text or email, or use it as a standalone landing page.

With SOC 2 Type II compliance and secure data handling, your customers' sensitive insurance and personal information stays protected. And because Paperform integrates with tools like Google Sheets, Airtable, Slack, and your CRM, every submission flows directly into your existing systems.

Stop chasing paperwork and start repairing vehicles faster. This collision repair intake form gives you the professional, efficient onboarding process your shop deserves.