Aquarium Lost Item Claim Form

Streamline Lost Item Recovery at Your Aquarium

Lost items are an inevitable part of running a busy aquarium or marine attraction. From sunglasses left at the touch pool to children's toys dropped near the penguin exhibit, managing found property efficiently helps maintain visitor satisfaction and demonstrates your commitment to excellent guest services.

This Aquarium Lost Item Claim Form is specifically designed for aquariums, marine parks, and aquatic centers looking to professionalize their lost and found process. Built with Paperform, this template makes it easy for visitors to submit detailed claims online—whether they're still at your facility or have already returned home.

Perfect for Aquarium Operations Teams

This form is ideal for:

• Guest services coordinators managing daily lost and found inquiries
• Operations managers at aquariums, marine centers, and oceanariums
• Visitor experience teams focused on post-visit satisfaction
• Security and facilities staff coordinating property returns

What Makes This Template Work

The form captures everything your team needs to verify legitimate ownership and coordinate returns:

• Admission details including visit date and ticket information for verification
• Specific exhibit areas where items were likely lost (touch pools, theaters, gift shops, etc.)
• Detailed item descriptions with photos to match against found property
• Parent/guardian verification for children's items like toys, stuffed animals, and gear
• Contact preferences for return coordination

By collecting structured information upfront, your team can quickly match claims with found items in your storage area, reducing back-and-forth communication and improving recovery rates.

Automate Your Lost Property Workflow

Once a visitor submits a claim, you can use Stepper (stepper.io) to automatically:

• Send confirmation emails with claim reference numbers
• Alert your lost and found coordinator via Slack or email
• Create tracking records in Airtable or Google Sheets
• Trigger follow-up workflows when matching items are found
• Coordinate shipping or pickup scheduling

This automation means fewer missed claims and faster reunions between visitors and their belongings—turning a frustrating experience into a positive touchpoint that builds loyalty.

Professional, On-Brand Forms

This template uses Paperform's document-style editor to create a welcoming, easy-to-complete form that reflects your aquarium's family-friendly atmosphere. Customize colors, fonts, and imagery to match your brand, then embed the form on your website or share the link via email and social media.

Whether you're a small aquarium or a major attraction welcoming thousands of daily visitors, this template helps you deliver the organized, caring service your guests expect—no coding required.