Here is an up to date list of the third party vendors Paperform depend on to provide their service to customers.

Customer Success

Intercom (Intercom, Inc.)

Privacy Policy

Purpose: Support and account related email notifications.

Processing period: Jan 1, 2018 - present

Data disclosed:

  • User data: email, name, IP address(es), business information, account information
  • Analytics: Information derived from interacting with paperform.co or services provided by Paperform
  • Incidental data: Some personal information may be shared during the day-to-day operation of Paperform
  • Billing history

Atlassian (Atlassian Pty Ltd and Atlassian, Inc.)

Privacy Policy

Purpose: Bug reports and feature request management.

Processing period: Jan 1, 2018 - present

Data disclosed:

  • Incidental data: Some personal information may be shared during the day-to-day operation of Paperform

Email Service Providers

Mailgun (Mailgun Technologies, Inc.)

Privacy Policy

Purpose: Transactional emails sent from no-reply@paperform.co, including emails sent on form submission.

Processing period: Jan 1, 2018 - present

Data disclosed:

  • Submission data: information captured during the form submission process

SendInBlue (Sendinblue, Inc. dba Sendinblue)

Privacy Policy

Purpose: Transactional emails sent from no-reply@paperform.co, including emails sent on form submission.

Processing period: Jan 1, 2018 - present

Data disclosed:

  • Submission data: information captured during the form submission process

Marketing/Analytics

Google Analytics (Google Analytics)

Privacy Policy

Purpose: Analytics, sales attribution, product improvements

Processing period: Jan 1, 2018 - present

Data disclosed:

  • Analytics: Information derived from interacting with paperform.co or services provided by Paperform
  • Incidental data: Some personal information may be shared during the day-to-day operation of Paperform

Hubspot (Hubspot)

Privacy Policy

Purpose: Relationship and partnership management

Processing period: Jan 1, 2018 - present

Data disclosed:

  • Incidental data: Some personal information may be shared during the day-to-day operation of Paperform

Copper CRM (Copper CRM)

Privacy Policy

Purpose: Relationship and partnership management

Processing period: Mar 1, 2020 - present

Data disclosed:

  • Incidental data: Some personal information may be shared during the day-to-day operation of Paperform

MailChimp (Rocket Science Group LLC dba MailChimp)

Privacy Policy

Purpose: Newsletter and mailing list management

Processing period: Jan 1, 2018 - present

Data disclosed:

  • User data: email, name, IP address(es), business information, account information

Operational services

AWS (Amazon Web Services)

Privacy Policy

Purpose: Hosting provider

Processing period: Jan 1, 2018 - present

Data disclosed:

  • User data: email, name, IP address(es), business information, account information
  • Submission data: information captured during the form submission process

MongoDB Atlas (MongoDB, Inc.)

Privacy Policy

Purpose: Database managment - hosting on AWS

Processing period: Jan 1, 2018 - present

Data disclosed:

  • User data: email, name, IP address(es), business information, account information
  • Submission data: information captured during the form submission process

New Relic (New Relic, Inc.)

Privacy Policy

Purpose: Systems monitoring, application logs.

Processing period: Jan 1, 2018 - present

Data disclosed:

  • Analytics: Information derived from interacting with paperform.co or services provided by Paperform
  • Incidental data: Some personal information may be shared during the day-to-day operation of Paperform

PagerDuty (PagerDuty, Inc.)

Privacy Policy

Purpose: Systems monitoring, incident management.

Processing period: Jan 1, 2018 - present

Data disclosed:

  • Incidental data: Some personal information may be shared during the day-to-day operation of Paperform

Productivity Tools

Google Workspace (Google Workspace)

Privacy Policy

Purpose: To manage daily operations and communicate with the team.

Processing period: Jan 1, 2018 - present

Data disclosed:

  • Incidental data: Some personal information may be shared during the day-to-day operation of Paperform

Notion (Notion Labs, Inc.)

Privacy Policy

Purpose: To manage daily operations and communicate with the team.

Processing period: Mar 3, 2019 - present

Data disclosed:

  • Incidental data: Some personal information may be shared during the day-to-day operation of Paperform

Slack (Slack Technologies, Inc.)

Privacy Policy

Purpose: To manage daily operations and communicate with the team.

Processing period: Jan 1, 2018 - present

Data disclosed:

  • Incidental data: Some personal information may be shared during the day-to-day operation of Paperform

Subscription Management

Stripe (Stripe, Inc.)

Privacy Policy

Purpose: Subscription management, payment processing.

Processing period: Jan 1, 2018 - present

Data disclosed:

  • User data: email, name, IP address(es), business information, account information
  • Payment information, address, billing history.

ProfitWell (200OK LLC dba Profitwell)

Privacy Policy

Purpose: Subscription metrics

Processing period: Jan 1, 2018 - present

Data disclosed:

  • User data: email, name, IP address(es), business information, account information
  • Analytics: Information derived from interacting with paperform.co or services provided by Paperform

First Promoter (Igil Webs SRL (“First Promoter”))

Privacy Policy

Purpose: Affiliate program management

Processing period: Aug 1, 2019 - present

Data disclosed:

  • Incidental data: Some personal information may be shared during the day-to-day operation of Paperform