Custom Domains are only available on the Agency plan. If you are on Agency, please follow the instructions below. If you are not, then you can upgrade by going to https://paperform.co/account/billing.

Required Account Permission

Custom Domain set-up is available for Admin and Owner users of an Agency account.

If you are a sub-user and your account type is User or Viewer, you must ask someone with appropriate permission to process this request on your behalf.

Custom Domain set up

  1. First you will need to create a CNAME record on your Custom Domain with the value set to “domain.paperform.app”.
  2. Depending on the DNS provider, the value field may also be called "Points to".
  3. Then send us an email at support@paperform.co with the domain name you would like used and we’ll take care of the setup from there. The setup process usually takes from 1-3 business days.

Note, if you use CloudFlare to manage your domain name, use DNS only for your CNAME, not the HTTP Proxy.