Paperform logo
ProductTemplatesPricingResources
ProductTemplatesPricingResources
Sign inTry Free

How do I setup a Custom Domain for my forms?

Help Making Forms Using the Editor Configuring Behavior

Configuring Behavior

Can I disable the submit button?Can I have logic applied to my questions while I have guided mode turned on?Can I password-protect a form?Can I personalize the form URL?Can I select a default answer for my questions?How can I calculate and setup group scoring or subsection scores?How do I close or disable submissions on a form?Can I use a captcha on my form?Can I hide my form from search engines?How do I make questions required or optional?How do I save my form?How do I setup a Custom Domain for my forms?Can I drag and drop questions?How can I move the submit button?How can I calculate a score for my form based on respondents' answers?Is there anyway for multiple people to complete a form?How do I insert page breaks and section breaks (pagination & question branching)?Percent-encoding Is it possible for respondents to save a partially completed form and come back to it later?Why isn't the submit button appearing or working on my form?Use your own S3 BucketWhy aren't the questions on my form appearing in the View version?Logic Guide

Minimum plan: Agency

If you are not on Agency, you may upgrade by going to your account billing.

Required account permissions

Custom domain requests must be initiated by users with owner or admin permissions on an Agency account. If you are a sub-user and your account type is user or viewer, you must ask someone with the appropriate permissions to process this request on your behalf.

Custom domain setup

Custom domains require some setup on your end and some setup on Paperform's end.

For your end, you will need to

  1. Create a CNAME record on your desired (sub)domain with the value set to domain.paperform.app.
  2. Notify us via chat (while logged in) or via email to support@paperform.co with the (sub)domain you used. We'll verify that your changes are correct and have propagated and then take care of the setup on our end if it checks out. This process will take 1 to 3 business days.

Gotchas

Setting the value

Some providers will use "points to" instead of "value" when setting the value of the CNAME record.

Configuring your subdomain on CloudFlare

If you use CloudFlare to manage your domain, use "DNS only" instead of "Proxied" or the custom domain will not work.