Articles

Can I disable the submit button?
You can disable all submissions by going to Configure → Form Behaviour and toggling "Disable submissions." Alternatively, can conditionally disable submission by creating a visible error through a Calculation field, available on select plans.
Can I drag and drop questions?
You can easily drag and drop questions to change their order on your form.
Can I have logic applied to my questions while I have guided mode turned on?
You can apply logic to questions as well as page break logic while having guided mode turned on.
Can I hide my form from search engines?
By default, Paperform forms are indexed by search engines. However, you can turn this off under Configure → Form Behavior.
Can I password-protect a form?
We don’t currently support password-protecting forms.
Can I personalize the form URL?
Depending on your plan, you can personalize the URL of your forms, as well as bringing your own custom domain.
Can I select a default answer for my questions?
Most of our field types can support default answers for your forms, with notable exceptions.
Can I use a captcha on my form?
Paperform forms support the use of ‘invisible’ CAPTCHAs.
How can I calculate a score for my form based on respondents' answers?
There are two methods to calculate scores conditionally based on your respondents' answers: Scoring, and Calculation Fields.
How can I calculate and setup group scoring or subsection scores?
You can use calculations and Paperform's scoring feature to determine subsection scores.
How can I move the submit button?
Move the Submit Button after text or content with a Hidden Field. On a blank line, type "/hidden" and select "Hidden" from the popup menu.
How do I close or disable submissions on a form?
Under Configure → Form Behavior → Form Availability there are several options to configure when submissions should be closed.
How do I insert page breaks and section breaks (pagination & question branching)?
Use breaks to divide a form into either pages or sections that can be shown conditionally based on responses.
How do I make questions required or optional?
Go to the question configuration and toggle "Question is required" on/off.
How do I save my form?
Paperform forms save as you go - you can also click the "Save changes" message in the top right of the editor.
How do I setup a Custom Domain for my forms?
Custom domains are available for specific pricing plans. Setup requires minimal work on your end and configuration on our end.
Is it possible for respondents to save a partially completed form and come back to it later?
Yep, just head to Configure → Form Behaviour and toggle on “Automatic save and resume later."
Is there anyway for multiple people to complete a form?
No, there isn’t currently a feature to have multiple people complete one form submission. However, you can create a workaround for some use cases.
Logic Guide
Conditional logic can be used to change the way your form behaves depending on how it is filled out.
Percent-encoding
Some characters cause a URL to break. In these instances, you may use percent-encoding to keep the same data in the URL and also keep it safe.
Use your own S3 Bucket
Use your own custom S3 bucket to store: uploaded files from image and file questions; custom PDFs; and submission exports that exceed the threshold for immediate download.
Why aren't the questions on my form appearing in the View version?
If fields on your form are visible on the editor but *not* the live view, likely the reason behind this is they're either set to "Hidden", or Conditional Logic is preventing them being shown.
Why isn't the submit button appearing or working on my form?
If a submit button doesn’t appear at the end of a form, it usually means that the "X Questions to Go" counter is active on your form.