Success Pages & Redirects Guide

The Default Success Page will display after submission if you're on the Essentials plan, or if no Dynamic Success Pages are configured.

You can change the Title and Description and optionally add a “Submit Another” button to return the submitter to the beginning of the form.

This page will be styled to match your form's typography settings. The "Title" uses Heading 1 font and the "Description" will be styled as a paragraph.

If you toggle on “Enable Redirect on Submission,” you can add any URL for the user to be taken to after they submit the form.

The redirect will start about one second after the success page is shown. If you'd prefer not to show a typical success page before this redirect, consider replacing it with a relevant message, e.g. "Redirecting..."

Answer piping is also supported in redirect URLs on the Pro and Agency plans. Click the gray plus icon to the right to choose a question and pipe its answer into the URL.

For further customization, Pro and Agency users can scroll down to toggle on “Dynamic Success Pages & Redirects.”

Click the “Add Page +” button to configure a success page, including an optional redirect.

You'll first be asked for a "Page Name." This is only for your reference—the title of the web page itself won’t change in the browser when the form is submitted. If you plan to add more than one page though, it's a good idea to label each one to help you stay organized.

If you like, you can add multiple pages (each with an optional redirect) and set up conditional logic to determine which one is used after submission. Toggle on the setting “Page has conditions when it should be used” to get started.

With this setting on, the current page and redirect will only be used if the condition(s) are met. After creating the first page, you can add more pages and update the logic for each one.

If you'd like to use the same Dynamic Success Page for every submission, keep "Page has conditions when it should be used" toggled off.

If the conditions are met for two or more Dynamic pages, priority will be given to the one higher on the list. If the conditions aren’t met for any Dynamic pages, the Default Success Page will be used instead.

To add an automatic redirect after this success page, click the “Enable” button under “Redirect to another URL,” then enter the URL below that. Answer piping is also supported here, using the plus icon to the right.

To specify the length of the delay between a Dynamic page and its redirect, simply change the number under “Redirect after this many seconds.”

You can set this number to 0 for a redirect that is almost immediate, although the success page will still flash for a moment. Pairing the redirect with a completely blank success page can help to mask this, or you could add some explanatory text like “Redirecting…”

If you have any custom analytics scripts, make sure you set a number of seconds that allows enough time for the scripts to complete before the redirect happens.

Dynamic Success Pages offer a bit more options for customization—it’s a lot like editing any other page of the form, just without any questions.

When you click a blank line, you’ll see a few icons to the left of the cursor. These can be used to insert answers, add images and gifs, or embed videos. Agency users will also see the option to write custom HTML.

The "Insert Answers" icon isn't limited to those given by the submitter either—you can use this to pipe in their total score, the total price, or results from any calculation fields on the form.

Highlight any text or click an image on the page to bring up the formatting bar, which you can use to change text styles, resize and edit images, or create a hyperlink.

Typography (font, color, etc.) for the different types of text (H1, H2, paragraph, and custom styles) will match the settings for the rest of the form, which can be found under Theme → Typography. You can apply styles to answer piping keys as well, to change how those answers look on the final page.