FormAssembly vs Gravity Forms: Salesforce SaaS or WordPress Plugin? (2026)

FormAssembly and Gravity Forms represent two entirely different architectures. FormAssembly is a standalone SaaS platform built around Salesforce integration and enterprise compliance — starting at $59/month. Gravity Forms is a WordPress plugin that extends WordPress with powerful form capabilities — starting at $59/year. They share almost no target audience.

The primary decision factor is your tech stack. If you run WordPress, Gravity Forms is the native choice. If you need Salesforce integration with enterprise compliance, FormAssembly is purpose-built for that. The two rarely compete directly.

Quick Verdict

Choose FormAssembly if:

  • You need deep Salesforce integration (native multi-object sync)
  • You need FedRAMP, HIPAA, or PCI DSS compliance at the platform level
  • You want a standalone SaaS — no WordPress required
  • Enterprise procurement requires vendor-managed security certifications

Choose Gravity Forms if:

  • You run WordPress and want native form integration
  • You want annual pricing ($59-$259/year vs $59/month)
  • You need a large add-on ecosystem for WordPress-specific features
  • You want full control over data — self-hosted on your server

Feature Comparison

Side-by-side across feature categories — SaaS enterprise vs WordPress plugin.

Feature FormAssembly Gravity Forms
Form Building
Document-style editor No No
AI form creation Yes explorer No
Field types Yes explorer No
Multi-page forms Yes explorer Yes Basic
Guided mode (one question at a time) No Yes Elite
Conditional logic Yes explorer Yes Basic
Calculations field Yes explorer Yes Basic
AI calculations assistant No No
Scoring No Yes Elite
Answer piping Yes explorer Yes Basic
Pre-filling and hidden fields Yes explorer Yes Basic
Save and resume Yes explorer Yes Basic
Auto-close by number Yes explorer No
Auto-close by date Yes explorer No
Appointment/booking field No No
Signature field Yes explorer Yes Elite
Color picker field No No
API-powered dropdowns Yes team No
Google address search No No
Drag-and-drop builder No Yes Basic
30+ field types No Yes Basic
Payments
Stripe payments Yes explorer Yes Pro
PayPal payments Yes explorer Yes Pro
Square payments No Yes Pro
Braintree payments No No
Google Pay No Yes Pro
Product sales (eCommerce) Yes explorer Yes Basic
Subscriptions No Yes Pro
Coupons and discounts No Yes Elite
Custom pricing rules Yes explorer No
Tax calculations No No
Quotes/invoices No No
Refunds No Yes Pro
3D Secure No Yes Pro
Design & Customization
Template gallery Yes explorer Yes Basic
Rich media (images, GIFs, videos) Yes explorer Yes Basic
Unsplash and Giphy integration No No
Image editor No No
Adobe Creative Cloud No No
Language translation No Yes Basic
Advanced theming Yes team Yes Basic
Custom form URL Yes explorer No
Custom domains No No
Custom HTML & CSS Yes team Yes Basic
Remove branding Yes team Yes Basic
Custom email domains No Yes Elite
Analytics
Submission results and reports Yes explorer Yes Basic
AI report insights No No
Workflow analytics Yes explorer No
Google Analytics & Facebook Pixel No Yes Elite
Custom analytics scripts No Yes Basic
Partial submissions No Yes Elite
Paperform analytics No No
Collaboration
Multi-user accounts Yes team Yes Basic
User permissions and management Yes team Yes Basic
Advanced permissions & admin Yes enterprise No
Form sharing (templates) Yes explorer Yes Basic
Spaces and tag management No No
Security
SOC 2 Type II Yes explorer No
GDPR compliant Yes explorer Yes Basic
SSL encryption Yes explorer Yes Basic
Two-factor authentication Yes explorer No
Enforce 2FA for all users Yes enterprise No
SSO (SAML) Yes enterprise No
reCAPTCHA Yes explorer Yes Basic
Local data residency Yes enterprise Yes Basic
Custom S3 storage (BYO) No No
Integrations & API
2000+ integrations No No
Zapier No Yes Pro
Make (Integromat) No No
Webhooks Yes explorer Yes Elite
Standard API Yes explorer Yes Basic
Business API No No
WordPress plugin Yes explorer Yes Basic
oEmbed support Yes explorer No
50+ official add-ons No Yes Basic
Stepper workflow automation No No

Where FormAssembly Wins

FormAssembly interface
FormAssembly's Salesforce-native form builder with enterprise compliance.

Salesforce Integration Depth

FormAssembly's native Salesforce connector supports multi-object mapping, prefilling from Salesforce records, and Agentforce support — the deepest Salesforce integration available in any form builder. Gravity Forms can connect to Salesforce via third-party add-ons and Zapier, but these provide only basic single-object field mapping. For organisations where form-to-Salesforce data precision is critical, FormAssembly is the only serious option.

Platform-Level Compliance

FormAssembly holds HIPAA with BAA, PCI DSS Level 1, SOC 2, GDPR, FERPA, and FedRAMP High. As a SaaS platform, these certifications cover the entire stack. Gravity Forms is self-hosted, so compliance depends on your WordPress hosting, server configuration, and security practices. For regulated industries where vendor-managed compliance simplifies procurement, FormAssembly's certifications are a decisive advantage.

CMS Independence

FormAssembly works independently of any CMS. You can embed forms on any website, share via links, or use them in standalone workflows. Gravity Forms requires WordPress — if you migrate away from WordPress, your forms don't come with you. For organisations that might change their CMS or need forms across multiple platforms, FormAssembly's independence is valuable.

Where Gravity Forms Wins

Gravity Forms interface
Gravity Forms' WordPress-native form builder with deep plugin ecosystem.

Price: $59/Year vs $59/Month

Gravity Forms' Basic license costs $59/year — the same as one month of FormAssembly. The Elite license at $259/year still costs less than five months of FormAssembly's entry plan. For WordPress-based businesses, Gravity Forms delivers powerful form capabilities at a fraction of FormAssembly's cost. The annual pricing model also means no monthly recurring charges beyond WordPress hosting.

WordPress Ecosystem

Gravity Forms has the deepest WordPress integration of any form plugin. Native compatibility with popular themes, page builders (Elementor, Divi, Beaver Builder), and a massive add-on ecosystem for payments, CRM connections, email marketing, and advanced features. FormAssembly can be embedded in WordPress via iframe, but the integration is surface-level compared to Gravity Forms' native WordPress hooks and filters.

Self-Hosted Data Control

Form submissions are stored on your WordPress server — you control the data, the backups, and the infrastructure. FormAssembly stores data on their servers. For organisations with data sovereignty requirements or those who prefer self-hosted solutions, Gravity Forms' architecture puts data control entirely in your hands.

Developer Extensibility

Gravity Forms' hooks, filters, and REST API make it extremely extensible for WordPress developers. Custom field types, conditional logic extensions, and workflow automation can be built with PHP. FormAssembly is a closed SaaS platform with less developer extensibility. For WordPress development teams, Gravity Forms is a more flexible foundation.

Where FormAssembly Falls Short

  • Expensive: $59/month vs $59/year. The 12x price difference is hard to justify without Salesforce or compliance needs.
  • Steep learning curve: G2 ease of use rated 4.1/5. Non-Salesforce users find the interface unintuitive.
  • Limited integrations: Roughly 20 native connectors, no Zapier or Make. Outside Salesforce, connectivity is poor.
  • No free plan: Only a 14-day trial. Gravity Forms at least offers a 30-day refund guarantee.

Where Gravity Forms Falls Short

  • WordPress dependency: Cannot function without WordPress. If you leave WordPress, you lose your forms.
  • No native Salesforce depth: Third-party add-ons provide basic mapping only. Complex multi-object sync isn't possible.
  • Self-managed compliance: No platform-level HIPAA, FedRAMP, or PCI DSS. You're responsible for the entire stack.
  • Hosting overhead: You need WordPress hosting, maintenance, updates, and security. FormAssembly is fully managed.
  • No standalone forms: Forms live inside WordPress. Sharing via direct link requires extra configuration.

Pricing Comparison

Dramatically different pricing models — annual plugin license vs monthly SaaS:

Tier FormAssembly Gravity Forms Key Difference
Entry Explorer: $59/mo — Salesforce, 3 workflows Basic: $59/yr — 1 site, core add-ons Gravity Forms costs 12x less annually
Mid-Tier Team: Custom pricing Pro: $159/yr — 3 sites, more add-ons Gravity Forms transparent pricing; FormAssembly requires sales
Top Tier Enterprise: Custom — HIPAA, FedRAMP, SLA Elite: $259/yr — unlimited sites, all add-ons FormAssembly adds compliance; Gravity Forms adds site licenses

FormAssembly

14 days trial
Explorer$59/mo
forms: Unlimited
submissions: Unlimited
storage: Unlimited
users: 1 standard user
TeamCustom
forms: Unlimited
submissions: Unlimited
storage: Unlimited
users: 3 standard + 5 limited users
EnterpriseCustom
forms: Unlimited
submissions: Unlimited
storage: Unlimited
users: 5 standard + 10 limited users
Gov CloudCustom
forms: Unlimited
submissions: Unlimited
storage: Unlimited
users: 5 standard + 10 limited users
Verified 2026-03-21

Gravity Forms

14 days trial
Basic
$59/mo billed annually
forms: Unlimited
submissions: Unlimited
storage: WordPress database (self-hosted)
users: Unlimited (WordPress users)
Pro
$159/mo billed annually
forms: Unlimited
submissions: Unlimited
storage: WordPress database (self-hosted)
users: Unlimited (WordPress users)
Elite
$259/mo billed annually
forms: Unlimited
submissions: Unlimited
storage: WordPress database (self-hosted)
users: Unlimited (WordPress users)
Nonprofit
$129/mo billed annually
forms: Unlimited
submissions: Unlimited
storage: WordPress database (self-hosted)
users: Unlimited (WordPress users)
Verified 2026-03-21

What Users Say

Gravity Forms
4.63 / 5 (515 reviews)
G2 4.7 (240)
Capterra 4.6 (89)
GetApp 4.6 (89)
Trustpilot 4.5 (97)
FormAssembly
4.5 / 5 (464 reviews)
G2 4.5 (395)
Capterra 4.5 (69)

Gravity Forms earns consistent praise from WordPress developers for its extensibility, reliability, and deep ecosystem. FormAssembly reviews focus on Salesforce integration quality. The audiences rarely overlap — WordPress developers choose Gravity Forms; Salesforce admins choose FormAssembly. Complaints about FormAssembly centre on price and learning curve; complaints about Gravity Forms centre on WordPress dependency and occasional plugin conflicts.

Consider Paperform

If FormAssembly's Salesforce focus is overkill and Gravity Forms' WordPress requirement is a limitation, Paperform offers a standalone SaaS alternative. Paperform's document-style editor creates forms that look like designed landing pages, with an Excel-style calculation engine for dynamic pricing, scoring, and conditional logic.

At $24/month (annual), Paperform costs less than FormAssembly ($59/mo) and works without WordPress. It includes five payment gateways, 2,000+ integrations, 30,000+ templates, and a free plan. For businesses that need more than a WordPress plugin but less than a Salesforce specialist, Paperform is worth evaluating. See our full ranking for details.

The Verdict

Choose FormAssembly for Salesforce-centric enterprises. Its native multi-object Salesforce connector and FedRAMP + HIPAA + PCI DSS compliance serve regulated industries where form-to-CRM data precision matters. Founded in 2006, FormAssembly's 20-year track record provides enterprise procurement confidence.

Choose Gravity Forms for WordPress-based businesses. At $59/year, it delivers powerful form capabilities within WordPress at a fraction of FormAssembly's cost. The deep plugin ecosystem, self-hosted data control, and developer extensibility make it the best form solution for WordPress. Gravity Forms (Rocketgenius) has been in the market since 2009 — a stable, mature platform.

Frequently Asked Questions

Can Gravity Forms integrate with Salesforce?

Yes, through third-party add-ons and Zapier, but the integration is surface-level — basic field mapping to single Salesforce objects. FormAssembly's native Salesforce connector supports multi-object sync, prefilling from Salesforce records, and Agentforce support. If your WordPress site needs to feed data into complex Salesforce data models, FormAssembly is significantly more capable. For basic lead capture to Salesforce, Gravity Forms with Zapier may suffice.

Do I need WordPress to use either platform?

Gravity Forms requires WordPress — it's a WordPress plugin and cannot function without a WordPress installation. FormAssembly is a standalone SaaS platform that works independently of any CMS. If you don't have WordPress, Gravity Forms isn't an option. If you're moving away from WordPress, FormAssembly (or another SaaS form builder) gives you CMS independence.

Which is more affordable for small businesses?

Gravity Forms starts at $59/year (Basic license) — significantly cheaper than FormAssembly's $59/month. Even Gravity Forms' Elite license at $259/year costs less than four months of FormAssembly's Explorer plan. However, Gravity Forms requires WordPress hosting costs on top. Neither platform offers a free plan. For WordPress-based small businesses, Gravity Forms is dramatically more affordable. For businesses without WordPress, FormAssembly's SaaS model avoids hosting overhead.

Which has better compliance certifications?

FormAssembly holds HIPAA with BAA, PCI DSS Level 1, SOC 2, GDPR, FERPA, and FedRAMP High — the broadest compliance portfolio among form builders. Gravity Forms is a self-hosted WordPress plugin, so compliance depends entirely on your hosting environment and configuration. You can achieve HIPAA or PCI compliance with Gravity Forms, but you're responsible for the entire stack. FormAssembly handles compliance at the platform level, which is simpler for regulated organisations.

Sources & References

  1. FormAssembly vs Gravity Forms: Comparison — G2, 2026
  2. Gravity Forms Pricing — Gravity Forms, 2026

Last updated March 21, 2026

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