Having trouble with analytics on your form? This troubleshooting guide covers the most common analytics problems for Google Analytics (GA) and Facebook Pixel.
There are a lots of things that can cause events to not appear in your analytics platform. These steps will help you identify the possible cause:
If your users have browser settings or extensions that block analytics such as "Do not track" or other privacy settings then analytics events will not be triggered. This can cause your analytics numbers to be lower than the actual submissions on the form.
Also, if you have reset the analytics, then the submission total will not match the number of submissions.