Articles

Can I include the form content in an Email Response and not just the answers?
Yes, you can create a Custom PDF that will generate dynamically and can be attached to your auto emails.
Can I send an email on behalf of someone else?
You can send emails on behalf of others in two ways: through Stepper, our workflows product, or by using custom email domains with Agency+, for client teams.
Can I send an email to different people depending on how the form is answered?
You can send emails to different people depending on how the form is answered.
Can I send the new submission email to a different address?
To send the submission email to a different email address you will need to turn off the default notification and send setup a custom email instead.
How do I add an attachment to an email?
You can attach one file, and multiple custom PDFs to a custom email.
How do I customize the HTML of my emails?
With selected pricing plans, you can customize the HTML of your custom emails.
How do I send an email to the respondent?
Sending an email to the submitter upon form submission is a very common need, luckily it's very easy to set up.
How do I send an email when the form is submitted?
When a form is submitted, a submission summary email is sent to the owner of the form. This email can be turned off.
How do I turn on/off email notifications on new submissions?
Head to After Submission → Emails and toggle on/off "Send me an email summary on submission".
Why are emails not being sent upon submission?
There are many different reasons why emails sent by a form submission may not be received, here's an overview of potential causes, and their solutions.