Articles

Can I login using my Google account?
You can login with Google using the "Continue with Google" button on the Paperform Login page.
How can I set my account timezone?
Set your account’s timezone in 'Account Settings' to ensure that submission results, reports, and more, are displayed in your timezone.
How do I change or update my password?
You can change or update your password by going to Account Settings → Security & Password
How do I log out of my Paperform account?
Log out by selecting the avatar in the top right of your Paperform Dashboard.
How do I manage my newsetter subscription?
Manage your Paperform newsletter subscription from your Account Settings page.
How do I remove the 'Powered by Paperform' branding on forms?
Depending on your plan, you can remove the 'Powered by Paperform' branding on forms via your Account Settings.
How do I setup 2 Factor Authentication?
Two-Factor Authentication, commonly referred to as "2FA", provides your Paperform account with a greater level of security. When your account has this option enabled, we'll require multiple factors of authentication to allow access to your account.
How do I update or change my account email?
Change the email associated with your Paperform account by going to 'Account Settings', which will immediately take you to 'Account Details' where you can change the email associated with your account.
How do I verify my account email, and what happens if it isn't verified?
We require you to verify your account using the link we send to your email upon registration. If your account isn't verified, you can create forms but they will not be submittable.
Where can I access my account details and settings?
Access your account details and settings by selecting the avatar in the top right of your Paperform Dashboard and selecting "Account Settings".