Security & Compliance
Can I capture sensitive and private information, such as credit card details or medical information?
We allow for some sensitive information to be captured, but your account will need to be whitelisted to remove warning banners. We never allow the capture of credit/debit card information outside of using a secure gateway.
Capturing Sensitive Information with Paperform
This article has important information on regarding sensitive information you might like to gather from your respondents.
How do I make a claim of copyright infringement against a form?
Please refer to our Terms and Conditions for the best way to lodge a claim of infringement https://paperform.co/terms
How do I make a data or GDPR request?
To make a request about the handling of your data and account information, please complete this form https://paperform.co/account/gdpr-request
How do I remove the "suspicious warning" on my forms?
You may trigger a warning when creating legitimate forms. You can make a request to have your form whitelisted by contacting support@paperform.co .
Is Paperform HIPAA compliant?
No, Paperform is not HIPAA compliant at this time.
What are Paperform's Terms and Conditions, and Privacy Policy?
You can view Paperform's Terms & Conditions here https://paperform.co/terms/, and our Privacy Policy here https://paperform.co/privacy/.
What security measures does Paperform have in place?
Paperform follows industry best standards to keep your information safe. This article explains our security measures in detail.
Where can I learn more about GDPR and Paperform?
Read this article to learn more about Paperform and GDPR, including it's role as a Processor and Controller, and to find GDPR related documentation.
Where can I report people using your services for abusive and malicious behaviour?
Contact us directly as support@paperform.co or use our live chat to report abuse.