Security & Compliance

Articles

Can I capture sensitive and/or private information on forms?
We allow some sensitive information to be captured, but your account will need to be whitelisted to remove warning banners or alerts.
Data Subject Complaints
Would you like to make a complaint?
How do I make a claim of copyright infringement against a form?
Please refer to our Terms and Conditions for the best way to lodge a claim of infringement https://paperform.co/terms
How do I make a data or GDPR request?
To make a request about the handling of your data and account information, please visit our Trust Centre for more information at https://paperform.co.
Is Paperform GDPR Compliant?
Yes, Paperform has achievedGDPR compliance, Visit our Trust Centre for more information https://paperform.co/trust/
Is Paperform HIPAA-compliant?
No, Paperform is not HIPAA-compliant at this time. However, it may be offered on the Enterprise plan in the future. Please visit our Trust Centre for more information at https://paperform.co/trust/
Is Paperform SOC 2 Compliant?
Yes, Paperform has achieved SOC 2 Type II compliance, Visit our Trust Centre for more information https://paperform.co/trust/
Paperform Sub-processor List
Please visit Paperform's Trust Centre to view the current 3rd party vendors Paperform relies on to deliver services to you. Our subprocessor list can be found at https://paperform.co/trust/, along with more information on security and compliance.
Update for Apache Log4j vulnerability (CVE-2021-44228)
Paperform status regarding Apache Log4j vulnerability (CVE-2021-44228)
What are Paperform's Terms and Conditions, and Privacy Policy?
You can view Paperform's Terms & Conditions here https://paperform.co/terms/, https://paperform.co/website-terms/, and our Privacy Policy here https://paperform.co/privacy/.
What security measures does Paperform have in place?
Paperform follows industry best standards to keep your information safe, including SOC 2 and GDPR compliances. Please visit our Trust Centre at https://paperform.co/trust/ for more information.
Where can I report people using your services for abusive and malicious behaviour?
If you encounter a form created using Paperform that appears malicious or abusive, report it as soon as you can. We accept abuse reports via email at support@paperform.co, alternatively you can use our live chat support widget located at the bottom-right of your screen.