Managing Users
How do I add a user who already has their email registered to another Paperform account?
An email address can only ever be attributed to one account. The existing Paperform account must either be deleted by request at support@paperform.co, the associated email address need to be changed via https://paperform.co/account. Once that's done, you can add the user to an Agency account.
How do I add additional users to my plan?
You can add additional users on a Paperform Agency plan by going to https://paperform.co/account/users.